Heather Hernandez
Beaumont
Summary
Flexible, hard worker, ready to learn and contribute to team success.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Cosmetologist
Self Employed
Redlands
06.2020 - Current
- Provided personalized consultations to clients for hair and skincare services.
- Trained junior cosmetologists in best practices for customer service and technical skills.
- Managed appointments through scheduling software program.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Provided consultations to clients on beauty treatments, products and services.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Promoted additional services or products available in the salon.
- Carried out waxing services for eyebrows, legs, arms and other body parts.
- Collaborated with other professionals in the beauty industry.
- Trained new staff members on salon policies and procedures.
- Upsold various treatments or packages when appropriate.
- Applied makeup for special occasions such as weddings or proms.
- Delivered roots and gloss treatment, balayage highlights, and toning glaze treatment.
- Designed cleaning schedules and organizational systems for treatment and sales areas.
- Performed scalp treatments to improve hair health and texture.
- Performed rejuvenation techniques on all types of skin and hair.
- Assisted senior stylists with complex color formulations.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Used curlers, rollers and curling irons to press and curl hair.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Combed, brushed and sprayed hair or wigs to set style.
- Shaved, trimmed and shaped beards and mustaches.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Operated cash registers to receive payments from patrons.
- Created customized hair styles according to client's preferences and facial features.
- Advised clients on how to maintain their new hairstyles at home.
- Stayed updated on industry trends, techniques, and product innovations regularly.
- Recommended products based on individual client needs and preferences.
- Executed various hair cutting, coloring, and styling techniques for diverse clientele.
Cosmetologist
Julian August Salon
Redlands
06.2012 - 03.2020
- Provided personalized consultations to clients for hair and skincare services.
- Executed various hair cutting, coloring, and styling techniques for diverse clientele.
- Maintained cleanliness and organization of workstations and beauty tools.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Used curlers, rollers and curling irons to press and curl hair.
- Combed, brushed and sprayed hair or wigs to set style.
- Shaved, trimmed and shaped beards and mustaches.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Operated cash registers to receive payments from patrons.
- Performed rejuvenation techniques on all types of skin and hair.
- Carried out waxing services for eyebrows, legs, arms and other body parts.
- Created customized hair styles according to client's preferences and facial features.
- Advised clients on how to maintain their new hairstyles at home.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Managed appointment scheduling to optimize daily workflow and client satisfaction.
- Recommended products based on individual client needs and preferences.
Education
Cosmetology - Cosmetology
Oceanside College of Beauty
Oceanside, CA 06.2009 - 06.2010
Bachelor of Arts - Elementary Education/Sociology
California State San Marcos
San Marcos, CA 01.2005 - 05.2008
Skills
- Advanced cosmetology trained
- Friendly communication
- Active listening
- Customer consultation
- Time management
- Problem solving
- Team leadership
Timeline
Cosmetologist
Self Employed
06.2020 - Current
Cosmetologist
Julian August Salon
06.2012 - 03.2020
Cosmetology - Cosmetology
Oceanside College of Beauty
06.2009 - 06.2010
Bachelor of Arts - Elementary Education/Sociology
California State San Marcos
01.2005 - 05.2008