Heather Henry
Calgary,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.
Overview
30
30
years of professional experience
Work History
Production Manager
Ancient Arts Yarn
06.2019 - Current
- Inspect and finalize products for distribution to customers
- Shipping of products to our retail, wholesale, designers, and magazines using various shipping software
- Manage inventory and stock flow
- Assist the design coordinator and owner to shortlist design submissions for pattern collections
- Review, edit and format patterns for final publication
- Modelling of various garments for pattern publication and advertising
- Development of packaging and final presentation of products
- Assist in interviewing, hiring, onboarding, and training inexperienced staff
- Manage all aspects of new product development
- Create social media posts and advertising for print to promote and generate more sales using Lucid press and Canva
Sales/Customer Service
White Bull Clothing Co.
03.2022 - 05.2023
- Provide quality customer by informing them of sales, new product and suggests for outfits
- Managing all transactions through the register, closing out register at the end of day
Recreational Gymnastics Coordinator
Alberta Gymnastics Federation
09.2010 - 06.2018
- Developed budgets and operational plans associated with all aspects of the recreational programming for Alberta Gymnastics
- Created annual and quadrennial strategic plans based on the review of program and organizations goals and objectives
- Managed the development of new programming and resources, such as mentorship programs, special and adaptive gymnastics
- Developed agendas and distributed meeting minutes of various committees
- Organized and planned events for educational and performance-based opportunities for athletes and coaches
- Presented educational seminars
- Created resources, policies, and guidelines
- Led or contributed to various committees within the organization, provincially and nationally
- Built and maintained partnerships within the gymnastics community, as well as municipal, provincial, and national sport organizations
Frontline Supervisor/ Assistant General Manager
Heavens Fitness
02.2008 - 03.2010
- Assisted managers in meeting the demands of daily operations of a multifaceted facility
- Provided professional and knowledgeable customer service to membership
- Received and processed registration and payment for programming and memberships
- Led and trained frontline staff in providing knowledgeable professional customer service
- Assisted in the sourcing, purchasing, and merchandising of the pro-shop
Head of Menswear
Eddie Bauer (Chinook Centre/ TD Square)
01.1995 - 01.1998
- Provide quality customer service with strong knowledge of product and item suggestions
- Merchandising and visual display following company directives and to drive sales
- Assist in training inexperienced staff in providing quality service, register and transactions, and product knowledge
Education
Bachelor of Physical Education -
University of Calgary
Skills
- Production Planning
- Operations Management
- Strong leadership abilities
- Staff Management
Volunteer Experience
- ScotDance Canada- Canadians 2018 Organizing Committee, Committee Member
- Calgary Highland Games Organizing Committee, Committee Member
- Alberta Rocky Mountain Parents Association, Committee Member, Vice President
- Olds College Fiber Week- Merchant Mall and Fashion Show Coordinator
- University Heights Preschool Parent Association, Committee Member, Vice President
Timeline
Sales/Customer Service
White Bull Clothing Co.
03.2022 - 05.2023
Production Manager
Ancient Arts Yarn
06.2019 - Current
Recreational Gymnastics Coordinator
Alberta Gymnastics Federation
09.2010 - 06.2018
Frontline Supervisor/ Assistant General Manager
Heavens Fitness
02.2008 - 03.2010
Head of Menswear
Eddie Bauer (Chinook Centre/ TD Square)
01.1995 - 01.1998
Bachelor of Physical Education -
University of Calgary
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