Heather Haid
Waterloo,ON
Summary
Dynamic Produce Manager with a proven track record at Zehrs, enhancing team efficiency and customer satisfaction through expert retail management and exceptional customer service. Skilled in critical thinking and process improvement, significantly reduced waste and drove sales with innovative displays, elevating product interest and loyalty.
Overview
5
5
years of professional experience
Work History
Produce Manager
Zehrs
09.2019 - Current
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed eye-catching displays and promotions to increase sales and drive customer interest in new products.
Skills
- Customer Service
- Retail management experience
- Retail Inventory Management
- Critical Thinking
- Team Leadership
- Process Improvement
- Excellent Communication
- Scheduling and Coordinating
- Task Delegation
Timeline
Produce Manager
Zehrs
09.2019 - Current
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