HEATHER GOTTENBOS
Carstairs,AB
Summary
Motivated, self-starter with strong interpersonal, customer focus and conflict resolution skills with the ability to effectively communicate with diverse individuals. Demonstrated talent working in high stress environments while employing excellent organizational and time management skills to balance multiple competing priorities.
Overview
21
21
years of professional experience
Work History
Facility Sales & Admin
Viterra Canada Inc.
11.2020 - Current
- Receives orders from operations staff and customers, completes order forms and receives payment for sales made.
- Maintains office files including transactions made.
- Prepares, edits and formats various documents, reports, spreadsheets and/or presentations.
- Receives, sorts and distributes incoming and outgoing correspondence.
- Maintains and orders office supplies.
- Demonstrated customer service skills.
- Understanding and knowledge of grain pricing and customer options.
- Demonstrated ability to meet and deal effectively with customers.
- Computer competent with demonstrated ability using spreadsheets, databases, communication and word processing software applications.
REAL ESTATE ASSISTANT
RE/MAX Rocky View Real Estate, Airdrie AB
02.2019 - 03.2020
- Supported real estate agents, Danny Hansen & Bobbi Morrison, and business by implementing and continually improving systems, procedures and policies
- Consistently showed ability to recognize and deal with priorities
- Worked on Microsoft Office, Outlook, Facebook, Ubertor Webpage, Matrix, Spin2, WEBforms, ShowingTime
- Performed assigned duties professionally and efficiently with minimal supervision
- Worked well under pressure with critical time frames
- Initiated and delivered projects, maintained client database, and interacted with clients and service providers as extension of agents
- Maintained checklists, filing systems and managed office supplies, kitchen supplies and garbage/recycling
REAL ESTATE ASSISTANT
RE/MAX ACA Realty, Carstairs AB
03.2018 - 02.2019
- Supported Real Estate agent, Darrah Selanders and business by implementing and continually improving systems, procedures, and policies
- Consistently showed ability to recognize and deal with priorities
- Worked on Microsoft Office, Google Docs, Gmail, Matrix, Spin2, WEBforms, and ShowingTime
- Delivered marketing materials door to door, installed signs and lockboxes, traveled with Carstairs and real estate service area
- Maintained checklists, calendars, filing systems and scheduled marketing activities
EDUCATION ASSISTANT
Chinook's Edge School
01.2015 - 01.2018
- Provided academic support to specific students in playschool, grade one & grade two
- Implemented programs as directed and outlined by speech and occupational therapist
- Provided support to teachers and assisted daily classroom curriculum ~~Raising three children at home 2006
Surface, Mineral LAND ANALYST
Shell Canada Limited
01.2003 - 01.2006
- Initiated and coordinated execution and registration of surface leases, sub-leases, easements, crossing agreements and prepare related documents
- Coordinated lease continuation and license validation applications
- Verified all land documentation to ensure accuracy and identify compliance requirements or obligations
- Determined appropriate action and/or Land system setups to ensure contracts/agreements are correctly administered and appropriate payments made
- Monitored contractual obligations and correspondence to ensure that legal contractual obligations required to maintain land assets
- Set up and maintained Crown and Freehold P&NG leases/licences, Surface leases, Units and contracts/agreements in Land system
- Built and maintained positive and cooperative interfaces with internal groups, government offices, freeholders, and landowners
- Analyzed and interpreted complex land agreements, government regulations and collaborated with partners to resolve issues
- Worked as part of team within Land & Joint Ventures Department and provided proactive support as needed to enable Land team to meet business objectives
Education
PETROLEUM LAND CONTRACT AND ADMINSTRATION - S.A.I.T. LAND ADMINSTRATION CERTIFICATE
Mount Royal College
Calgary, ABOFFICE ASSISTANT CERTIFICATE -
Alberta Vocational College
Calgary, ABHIGH SCHOOL DIPLOMA -
Bishop Grandin High School
Calgary, ABSkills
- Exceptional Customer Service
- Team Work
- Time Management
- Professional
- Creative
- Ambitious
- Organized
Timeline
Facility Sales & Admin
Viterra Canada Inc.
11.2020 - Current
REAL ESTATE ASSISTANT
RE/MAX Rocky View Real Estate, Airdrie AB
02.2019 - 03.2020
REAL ESTATE ASSISTANT
RE/MAX ACA Realty, Carstairs AB
03.2018 - 02.2019
EDUCATION ASSISTANT
Chinook's Edge School
01.2015 - 01.2018
Surface, Mineral LAND ANALYST
Shell Canada Limited
01.2003 - 01.2006
PETROLEUM LAND CONTRACT AND ADMINSTRATION - S.A.I.T. LAND ADMINSTRATION CERTIFICATE
Mount Royal College
OFFICE ASSISTANT CERTIFICATE -
Alberta Vocational College
HIGH SCHOOL DIPLOMA -
Bishop Grandin High School
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