HEATHER GARAT
Citrus Heights
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Operations Management, Customer Service, Client Support, Shipping, Receiving, Framing
MIOP Holdings, LLC dba AXE HEAVEN
03.2018 - Current
- Provide leadership and support regarding warehouse operation, client support for custom framed awards and major wholesalers such as Hal Leonard, Alliance Entertainment, and Hour Loop. Created Etsy store utilizing SEO work with my hands with repair of mini guitars and building and framing of custom awards such as Billboard, iTunes, Clickfunnels, and business awards. Provide the highest level of customer service to retail, wholesale and customer awards clients. Collaborate and provide support information regarding custom items, shipping, time tables, and design to high level clients such as Gibson, Eddie Van Halen Estate, and Rock & Roll Hall of Fame. Executive assistant, working directly with owners. Only administration person in company supporting all aspects of small multi-million dollar business
Billing, Collections, Administrative Assistant
ABC Plumbing, Sacramento, CA
08.2016 - 03.2018
- Organized all files for entire client base. Followed up with clients regarding past due bills. Provided support to dispatched plumbers regarding logistics/scheduling and information needed for services provided
Administrative Assistant
Praxis Consulting (via Ultimate Staffing), Sacramento, CA
04.2016 - 08.2016
- Data entry of assets for clients and companies (wealth management and pooled/401k accounts). Audit of financial records, electronic filing, and assisted in creating efficiencies in regard to current processes
Registrar | Student Services
Pinnacle College, Rancho Cordova, CA
03.2015 - 04.2016
- Registrar for private post secondary education school whose graduates had an Associates Degree as a Sound Engineer. Duties included registration of students, transcript audit and maintenance, student support/counseling/retention (SAP), database maintenance and registration CampusVue, use Excel, Microsoft Office Suite, Asana, Dropbox, Evernote. I also provided direct support of COO/Executive Director providing reports in regard to retention, drop, and completion rates, and worked hand in hand with Financial Aid regarding all of the aforementioned items. Accreditation ACCET. School closed permanently April 2016
Registrar
Anthem College, Sacramento, CA
04.2014 - 08.2014
- Registrar of private post secondary education school whose graduates had certifications or Associate Degrees including Pharmacist, Nursing Assistant, Dental Hygienist, and Medical Assistant. Anthem Colleges had a custom database called Stars which was proprietary to the Florida Career Colleges. Accreditation ACICS and ABHES. Anthem Colleges across the United States all closed in 2014 after filing chapter 11.
Registrar and Assistant Program Director
Bryan College, Gold River, CA
11.2009 - 04.2014
- Registrar: Registrar of private post secondary college whose focus is focus was on Court Reporting, Massage Therapists, and Physical Education instruction. I worked directly with the Dean of Students, the Director of Education and the individual Program Directors toward the success of the student population. I started as the “reader” in the court reporting program having the unusual ability of being able to “read to speed” from 60wpm to 320wpm, and worked my way up to being the lead registrar. I worked hand in hand with financial aid officers and was responsible for ensuring satisfactory academic progress for all students. Bryan College is now Bryan University, a non-profit institution in Arizona, they no longer operate in California as of 2014.
- Assistant Program Director: As Assistant Program Director, I created policies and procedures manual for court reporting program, corrected transcripts produced by court reporting students, and continued to be a “reader” for them. I provided support and assistance to the Program Director and Director of Education with accreditation standards for CCRB, NCRA, and ACCSC.
Education
Bachelor of Arts Degree - Business Administration
Western Governors University
General Education Transfer
Gavilan College
Skills
- Registrar for private post-secondary education
- Client support expertise
- Developed SEO strategies for online store
- Compliance auditing
- Executive assistance and organization
- Proficient in advanced technology
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
Timeline
Operations Management, Customer Service, Client Support, Shipping, Receiving, Framing
MIOP Holdings, LLC dba AXE HEAVEN
03.2018 - Current
Billing, Collections, Administrative Assistant
ABC Plumbing, Sacramento, CA
08.2016 - 03.2018
Administrative Assistant
Praxis Consulting (via Ultimate Staffing), Sacramento, CA
04.2016 - 08.2016
Registrar | Student Services
Pinnacle College, Rancho Cordova, CA
03.2015 - 04.2016
Registrar
Anthem College, Sacramento, CA
04.2014 - 08.2014
Registrar and Assistant Program Director
Bryan College, Gold River, CA
11.2009 - 04.2014
General Education Transfer
Gavilan College
Bachelor of Arts Degree - Business Administration
Western Governors University