HEATHER ESSARY
Coarsegold
Overview
16
16
years of professional experience
Work History
Billing Management
Smartway Express
08.2023 - Current
- Process daily accounts payable and accounts receivable transactions
- Review, verify, and process invoices with a high level of accuracy
- Reconcile accounts and resolve discrepancies
- Maintain compliance with customer and company billing requirements
- Enter, track, and maintain financial data using Excel, Word, QuickBooks, and McLeod
- Generate and review financial reports for accuracy and completeness
- Track payments and outstanding balances
- Manage high volumes of financial documentation efficiently
- Organize tasks using checklists and structured workflows
- Maintain accuracy under tight deadlines
- Perform highly detailed data entry with speed and precision
- Support administrative and financial office operations
Secretary
Melton Sheet Metal
Fresno, CA
05.2022 - 08.2023
- Reorganized filing systems for improved efficiency and retrieval
- Maintained confidentiality of sensitive staff and business information
- Prepared letters, emails, memorandums, and general correspondence
- Operated scanners, printers, and general office IT equipment
- Built positive relationships with customers and clients
- Managed incoming and outgoing mail, packages, and faxes
- Answered and routed multi-line phone calls
- Established office procedures, priorities, and deadlines
- Proofread and edited documents for accuracy
- Handled vendor invoices and reconciled purchase orders in QuickBooks
- Maintained office equipment and supply inventory
Key Holder
Joann Fabrics
Clovis, CA
09.2020 - 11.2021
- Opened and closed store following established procedures
- Supported store management and daily operations
- Provided team leadership through coaching and guidance
- Handled cash, deposits, and bank runs
- Processed online orders and maintained merchandise stock
- Completed data entry and managed inter-store shipments
- Ensured accuracy in sales signage and product pricing
- Assisted customers and team members with questions and needs
Team Member
Joann Fabrics
Clovis, CA
11.2018 - 09.2020
- Maintained stocked and organized work areas
- Conducted equipment checks and light maintenance
- Rotated through multiple roles to support team efficiency
- Assisted customers with fabric cutting and project planning
- Filled online orders and stocked product
- Provided friendly and helpful customer service
Nanny
Self-Employed
Fresno, CA
02.2013 - 11.2018
- Cared for children from newborn to age 15
- Managed schedules, meals, routines, and activities
- Maintained open communication with parents
- Enforced behavior expectations using approved strategies
- Organized educational and age-appropriate activities
- Safely transported children to outings and events
- Administered first aid and handled incidents responsibly
Front Desk Receptionist
Display Advertising
Fresno, CA
09.2010 - 02.2013
- Answered phones, directed calls, and took messages
- Collected payments and updated account records
- Maintained a clean, professional front desk environment
- Packaged and prepared decals for shipment
- Completed bank errands and deliveries
Education
High School Diploma -
Yosemite High School
Oakhurst, CASkills
- Medical billing management
- Billing management
- Monthly billing management
- Customer billing management
Timeline
Billing Management
Smartway Express
08.2023 - Current
Secretary
Melton Sheet Metal
05.2022 - 08.2023
Key Holder
Joann Fabrics
09.2020 - 11.2021
Team Member
Joann Fabrics
11.2018 - 09.2020
Nanny
Self-Employed
02.2013 - 11.2018
Front Desk Receptionist
Display Advertising
09.2010 - 02.2013
High School Diploma -
Yosemite High School