Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Accomplishments
Certification
Timeline
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Heather Dawson

Toronto,ON

Summary

Experienced and enthusiastic professional with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills. Communicates well with people of all ages and backgrounds. Reliable business professional with experience in project management. Team player with strong organizational skills.

Overview

32
32
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

CONSULTANT

SAVANNAH AFRICA COLLECTIONS
11.2023 - Current
  • Composed marketing literature highlighting the impact of the company on Masai women and communities
  • Designed layout of trade show table to promote unique products.

CONSULTANT

RX DRUG MART
01.2017 - 03.2018
  • Worked with Provincial and Territory Lottery Commissions to establish Lottery licenses for all Rx Drug Mart locations.
  • Assisted VP HR to process 200 new employees during a company merger.
  • Tracked HR related benefits and vacation schedules for new employees.
  • Developed Pharmacy acquisition list.

PRESIDENT

HCD CAPITAL CORPORATION
11.2007 - Current
  • Collaborated with board members to achieve organizational goals and objectives

SOCIAL CONVENOR - JUNIOR SCHOOL

BRANKSOME HALL
09.2011 - 06.2013
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Leader of the Junior School Class Parent Program. Recruited, trained and managed a team of 28 volunteers.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Coordinated the Welcome Committee for the Junior School
  • Served on the Branksome Hall Parent Association Committee.

BUSINESS MANAGER

AOL CANADA
01.2000 - 08.2001
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Initiated the development of the Small Business Division within AOL Canada.
  • Secured five "best of breed" partners in a five month period, creating functionality and tools for the Small Business audience on AOL Canada (ONVIA, Red Gorilla, PrimeStreet, HR-Dept.com and BDC).
  • Secured "Anchor Tenant" partners for content and commentary within key strategic channels for the Small Business service (CGD Books, Home Business Report).
  • Collaborated on the development of the strategic direction and design for the Small Business B2B initiative across AOL Canada properties (CompuServe 2000, AOL Workplace, Netscape). Determined new channels and webcentres for the B2B initiative and prioritized the tools, transactions and services.
  • Developed a partner acquisition strategy tool for use by the Business Development team in assessing potential partners.
  • Developed and managed the strategic relationship between the Royal Bank and Netscape to facilitate the commitment of the Bank to use Netscape as their exclusive tool for their large Small Business customer base.

INVESTMENT ADVISOR

BMO NESBITT BURNS
11.1998 - 12.1999
  • Met and collaborated with existing and prospective clients to ascertain financial goals and provide recommendations on investment solutions.
  • Maintained relationships with existing clients by providing timely updates on their account performance.
  • Managed a diverse client base ranging in age from 30 to 83 years, including professionals, entrepreneurs, public and private sector employees and retirees.
  • Conducted due diligence research of various stocks, bonds, mutual funds, ETFs and other securities.

INVESTMENT EXECUTIVE

SCOTIAMCLEOD
08.1995 - 11.1998
  • President's Council Winner, 1998
  • Doubled assets under administration every year over a period of three fiscal years.
  • Surpassed annual asset goals by 100% in year one and two and over 200% in year three.
  • Developed, planned and executed marketing strategies, building a client base of over 300 with assets of $50+ million in two years. Growth was three times higher than industry average.
  • Manged a diverse client base ranging in age from 30 to 83 years, including professionals, entrepreneurs, corporations, public and private sector employees and retirees.
  • Coached ScotiaMcLeod rookies who have since built successful businesses of their own. This coaching practice was new to ScotiaMcLeod.
  • Monitored, managed and developed investment portfolios to provided maximum returns while minimizing risk..

ASSISTANT MANAGER - RRIF SALES DEVELOPMENT

TD CANADA TRUST
08.1992 - 08.1995
  • Managed/Trained a National Sales force of 100 Retirement Income Counsellors, created a quarterly newsletters and conducted new product training.
  • Mentored sales associates to enhance professional development and peer-to-peer interactions.
  • Re-designed and re-introduced a Computer Assisted Training Program used in the TD Canada Trust branches.
  • Identified opportunities and strategies to increase sales.
  • Participated in the development of the 1993 RRSP Campaign.

MARKETING CONSULTANT

SHIBLEY RIGHTON
03.1992 - 07.1992
  • Initiated, developed and planned marketing activities as the first foray into advertising for a major law firm. This included the radio program "A point of Law"
  • Oversaw the annual "Great Lakes Law" association meeting.

Education

MBA - Marketing

SCHULICH SCHOOL OF BUSINESS - YORK UNIVERSITY
04.1991 - 09.1992

HONOURS BA IN PSYCHOLOGY -

WESTERN UNIVERSITY - HURON COLLEGE
06.1989

Skills

  • Market Research
  • Marketing Communications
  • New Business Development and Account Management
  • Goal Setting
  • Interpersonal Skills
  • Process Management
  • Problem-Solving
  • Team Leadership & Development
  • Integrity and Honesty
  • Strategic Thinking
  • Customer Relationship Management
  • Project Management

Volunteer Experience

  • COMPASS AWARDS -BOARD MEMBER AND DEVELOPMENT DIRECTOR
  • TORONTO CATHOLIC SOCIAL SERVICES AND GEORGE HULL SOCIETY, Toronto, ON, 11/2007, 12/2020
  • EARLY CHILDHOOD EDUCATION FAMILY EDUCATION PROGRAM, Fargo, ND, 12/2002, 01/2004

Languages

English
Native or Bilingual

Accomplishments

Runner-up Ladies C Golf Tournament

Certification

Working towards certificate in AI Prompt Engineering, AI in Digital Marketing and ChatGPT.

Working towards a diploma in Microsoft Excel.

Timeline

CONSULTANT

SAVANNAH AFRICA COLLECTIONS
11.2023 - Current

CONSULTANT

RX DRUG MART
01.2017 - 03.2018

SOCIAL CONVENOR - JUNIOR SCHOOL

BRANKSOME HALL
09.2011 - 06.2013

PRESIDENT

HCD CAPITAL CORPORATION
11.2007 - Current

BUSINESS MANAGER

AOL CANADA
01.2000 - 08.2001

INVESTMENT ADVISOR

BMO NESBITT BURNS
11.1998 - 12.1999

INVESTMENT EXECUTIVE

SCOTIAMCLEOD
08.1995 - 11.1998

ASSISTANT MANAGER - RRIF SALES DEVELOPMENT

TD CANADA TRUST
08.1992 - 08.1995

MARKETING CONSULTANT

SHIBLEY RIGHTON
03.1992 - 07.1992

MBA - Marketing

SCHULICH SCHOOL OF BUSINESS - YORK UNIVERSITY
04.1991 - 09.1992

HONOURS BA IN PSYCHOLOGY -

WESTERN UNIVERSITY - HURON COLLEGE

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Heather Dawson