Heather Bravo

As hostess/pre-tester, I have the knowledge to bill insurances as needed. this means I can direct and third party bill as well do government coding and FNIH pre approvals. As hostess, I meet and greet the patient and ensure that all the vital information is correct in their files, then bill accordingly. At this point, I either take them myself to do the necessary pre tests, or pass them on to another pre-tester. It is my job to ensure that the patients experience is a positive one from beginning to end.

I assisted by pretesting the patients before they went in to see the Doctor. Testing would vary depending on the patients requirements. I am able understand and use high tech testing equipment so the doctor has the information needed before seeing the patient. Surgical counseling and preparing patients to have cataract surgery was also my responsibility. Creating a trust with the patient and letting them know that we have their best interests in mind is a very important step to ensuring we are providing proper patient care.

I owned and operated my own fitness business for 14 years. I started off in with a 30 minute hydraulic circuit in a small facility, 1 year later I moved to a larger location and added some cardio, and weight equipment. 5 years later I bought a 5500 sq. ft building and had a fully equipped weight and cardio room, 30 minute circuit, group fitness room, sauna, tanning, nutrition coaching I became a group fitness instructor and taught 9 classes a week as well, took appointments through the gym and circuit. Did scheduling of employees, payroll, gst, advertising and all the daily tasks of keeping a business up and running, most of all, made sure that every client that came through the door knew they were important. It is something I take pride in to this day.