Summary

Overview

Work History

Education

Skills

Languages

Certification

Timeline

Heather Baarda

St. Catharines,ON

Summary

Organized and hard working professional with over twenty years of retail / customer service experience.

Outgoing and supportive worker with skills in communication and time management.

Recognized for dynamic work ethic and team player attitude.

Overview

24

24

years of professional experience

1

1

Certification

Work History

Sales Associate

Marks

11.2000 - Current

- maintain organized, presentable merchandise to drive continuous sales.

- organize tables, racks and shelves to maintain store visual appeal, engage customers and promote merchandise.

- analyze and process purchases and returns, assisting customers with finding alternative merchandise to meet their needs.

- execute a monthly Health and Safety report to ensure employee, employer and customer safety.

Education

Executive Secretarial - Executive Secretary

The Toronto School of Business

St. Catharines, ON

Skills

Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Multi-tasking strength
Excellent people skills
Reliable and punctual
Goal-Oriented
Exceptional customer service
Relationship Building
Outgoing Personality
Cash Handling
Stocking and Receiving

Sales expertise
Customer Needs Assessment
POS System Operation
Policy and Procedure Adherence
Product Recommendations
Fitting room maintenance
Honest and Dependable
Friendly and Helpful
Retail loss prevention
Service-oriented
Excellent communication skills
Retail merchandising expertise

Languages

English

Full Professional

Certification

Class G driving certificate

( Clean driving record )

Health & Safety Representative

Timeline

Sales Associate

Marks

11.2000 - Current

Executive Secretarial - Executive Secretary

The Toronto School of Business