Professional with strong background in veterinary care, prepared for advanced responsibilities in animal healthcare and managerial roles. Skilled in surgical assistance, animal handling, and medical diagnostics. Known for team collaboration, adaptability, and achieving high-quality results in fast-paced environments. Reliable and resourceful, with keen ability to prioritize patient welfare and maintain high standards of care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lead/Senior Registered Veterinary Technician
Newcastle Veterinary Clinic
01.2023 - Current
Cross training of staff members for new procedures and protocols including anesthesia/dentistry/fear free management/hands free radiology and medical training in clinic for new RVT’s
Institution of safety protocols to ensure clinic standards are brought to code
Associated duties with anesthesia and laboratory supplies (including maintenance of machines) and acquisition of new equipment to ensure proper medical care
Implementation of medical and in clinic procedural protocols to aid in better flow of patient care and anesthesia protocols
Main contact for in house nutritional consultations and dietary consultations
Other duties related to RVT status including dentistry, radiology, nursing duties, nutrition, laboratory and more.
Client communication and conflict resolution for clients and employees
Practice Manager/Registered Veterinary Technician
Green Lane Veterinary Hospital
01.2022 - 01.2023
Auditing of veterinary protocols and development of improved medical documentation
Institution of safety protocols to ensure clinic standards are brought to code
Communication with pharmaceutical reps and other practice managers within Regional areas to promote a strong veterinary community within a corporate environment
Sourcing viable staffing candidates for opening positions within the clinic environment through employment portals and intra-staff rotations
Main contact for in house nutritional consultations
Social Media marketing (in clinic) coordinator to promote in clinic promotions and client interactions and education
Human Resources functions as: team development, employee development and review of productivity, staffing and hiring, accounts receivable, payroll, labour budgets, revenue development
Client communication and conflict resolution for clients and employees
Managing Inventory to meet the demands of veterinary staff and clients in combination with webstore online ordering
Radiation safety
Communication with pharmaceutical reps and nutritional consultation companies
Daily duties as required by Registered Veterinary Technicians including: anesthetic,maintenance/induction and recovery of patients, dental prophylaxis, pre-surgical admission, maintenance and care of in house equipment (Idexx/Abaxis and other in house lab work)
Main contact for in house nutritional consultations
Managing Inventory to meet the demands of budgetary concerns while streamlining the demands of veterinary staff and clients
Radiation, CPR and health and safety training for all present and incoming staff
Training and aiding in staff to excel in veterinary care and levels of pain management/surgical/emergency/anesthetic protocol
Daily duties as required by Registered Veterinary Technicians including: anesthetic,maintenance/induction and recovery of patients, dental prophylaxis, pre-surgical admission, maintenance and care of in house equipment
Main contact for in house promotions and continue contact with sale representatives.
Coordinated efforts and maintenance of necessary logs and requirements for AAHA certification
Implemented new hospital protocols and assisted in hiring new staff
Ensure regular service of all machinery and training for operation of dental radiograph and new cardiology equipment
Advanced anesthesia techniques and training to other staff members regarding pain management and nerve blocks
Daily duties as required by Registered Veterinary Technicians including anesthetic maintenance/induction and recovery of patients, dental prophylaxis, pre-surgical consultations and admission of patients, post-operative consultations, radiology, surgical
Assistance, laboratory preparation and management of in house laboratory machines, client education, sample collection via various methods and client education.
Main RVT during emergency care and training staff on how to manage emergency situations
Training and aiding in helping staff excel in veterinary care and teaching all levels about pain management/surgical/emergency/anesthetic protocols.
Assisted HR and accounting with monthly tallies, balancing budgets and ensuring payment of any outstanding bills
Implemented new hospital protocols to meet WHIMIS requirements
Ongoing training of support staff in protocols and nutritional/parasitic education
Re-instituted appropriate protocols regarding patient requirements for specialized testing and surgical protocols
Ensured regular service of all machinery
Maintained health and safety protocols and all necessary logs as per CVO regulations
Developed and managed clinic animal maintenance procedures, as no previous standard was set
Developed and implemented reminder and follow up protocol to increase client compliance
Computerized inventory to reduce inventory complications and miscount. Altering price controls when required and ensuring appropriate taxes are added to new codes in place
Acted as main alliance between clinic needs and sales representatives
Senior Registered Veterinary Technician
Kato Animal Hospital
01.2009 - 01.2011
Continued daily duties as a Registered Veterinary Technician including anesthetic maintenance and recovery, dental prophylaxis, radiology, sample analysis, client education, sample collections, surgical assistance, client education, staff hiring, scheduling and training, and nursing duties with emergency care where required
Senior Registered Veterinary Technician
Annex Animal Hospital
01.2005 - 01.2009
Continued tracking outdated inventory, accounts owing and un-posted transactions
Veterinary Technician/ACA
Blue Cross Animal Hospital
01.2002 - 01.2005
Continued daily duties as a Registered Veterinary Technician including anesthetic maintenance and recovery, dental prophylaxis, radiology, sample analysis, client education, sample collections, surgical assistance, client education, staff hiring, scheduling and training, and nursing duties with emergency care where required
Education
Veterinary Technology: Associates Degree -
Seneca College – King City
04-2005
High School Diploma -
St. Joseph’s College
06-2002
Skills
Collaborative team management
Complex Problem-solving and conflict resolution
Performance evaluations and Financial Management
Staff training and development
Interdepartmental collaboration
Customer relationship management (CRM) and education
Surgical procedures and support
Emergency and preventive care
Anesthesia administration and monitoring (advanced)
Diagnostic imaging
Accomplishments
Recipient of OAVT RVT advancement fund
Durham RVT Readers Choice Winner 2020
Veterinary Social Work Post Graduate Certification (in process)
Hills Veterinary Nutritional Advocacy Program
Royal Canin Veterinary Counsellor
Fear Free Certification
Certification
Rabies Response Program Current
Hill’s Veterinary Nutritional Advocacy Program 2005
Royal Canin Veterinary Counsellor Series Current
Fear Free Certification Current
Durham Region Readers Choice winner 2020 Current
OAVT RVT Advancement Fund Recipient
VHSCP – Veterinary Social Work Post Graduate Certificate
I have been working in the veterinary industry as a registered veterinary technician for 20 years. I have a great detail of knowledge in anaesthesia, client education, surgical techniques, pharmaceuticals, animal nutrition and laboratory and hospital procedures.
With my years of experience working in both a team setting and an individual setting, I have learned to adapt to each and can thrive in all environments. I can work within a team setting or autonomously with rigorous deadlines set ahead of time
In recent and previous work history, I have held senior positions within companies where I worked for and helped to build a more comprehensive overview about the importance of client perception and customer care that I wish to bring to a new work environment that I feel could help all team members work towards building a great practice. While doing so, I still remained in a senior technical role where I was primarily responsible for complicated anesthetic and surgical cases.
Working in a managerial position, I helped increase revenue flow by introducing client perception value for our surgical services and dental services offered. I have also implemented training and certification protocols which are further detailed in my attached resume. Scheduling and ensuring that profit and losses are reviewed while remaining within (and even under budget) for payroll. Based on this position of leadership – I feel that this experience would be greatly adaptable at teaching and bringing the next generation of veterinary team members into the growing veterinary field.
I have experience with all office applications and some internal networking solutions where I have had to perform installation of several inbound computer systems as well as re-establish a network to enable clinics to work efficiently.
My extensive experience has led me to want to ensure that the veterinary profession continues to grow and develop the best and brightest minds that reflect the industry I have considered a major keystone in who I am professionally.
In my resume, I have further detailed some of my skills and accomplishments over the years that demonstrate my level of skills and experience that meet what you have stated you are looking for.
Thank you ahead of time for your consideration and I look forward to hearing from you in the near future.