Hbron Tekeste
Toronto,Canada
Summary
Reliable and hardworking professional with experience managing teams, handling daily operations, and providing strong customer service in fast-paced environments. Known for being dependable, organized, and able to solve problems quickly while keeping customers satisfied.
Overview
7
7
years of professional experience
Work History
Manager
Wash Me Now
Vaughan, Canada
01.2021 - Current
- Oversee day-to-day operations of the auto detailing business.
- Supervise staff, assign tasks, and ensure work is completed to a high standard.
- Train new employees on detailing techniques and customer service.
- Check completed vehicles to ensure quality before delivery to customers.
- Manage supplies and restock cleaning products and equipment.
- Handle customer concerns and maintain positive relationships.
Manager
Uhuru Sports Bar
North York, Canada
11.2020 - 12.2021
- Managed daily bar operations and supported staff during busy shifts.
- Created schedules and ensured proper shift coverage.
- Trained new hires on POS systems and customer service expectations.
- Handled cash counts and balanced registers at the end of shifts.
- Resolved customer issues in a calm and professional manner.
- Monitored inventory and restocked beverages and supplies.
Food Service Supervisor
Food Dudes
North York, Canada
09.2019 - 10.2020
- Supervised staff and ensured smooth kitchen operations.
- Maintained inventory and ordered supplies when needed.
- Followed and enforced food safety and cleanliness standards.
- Assisted team members during busy periods to maintain service speed.
Education
High School Diploma -
Monsignor Fraser College Catholic Secondary School
North York, ONSkills
- Team leadership
- Customer service
- Time management
- Problem-solving
- Cash handling & POS systems
- Inventory management
- Ability to work in fast-paced environments
Languages
- English, Fluent
- Italian, Fluent
- Tigrinya, Fluent
- Amharic, Fluent
- French, Conversational
- Arabic, Basic
Timeline
Manager
Wash Me Now
01.2021 - Current
Manager
Uhuru Sports Bar
11.2020 - 12.2021
Food Service Supervisor
Food Dudes
09.2019 - 10.2020
High School Diploma -
Monsignor Fraser College Catholic Secondary School