Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Hazia Parveen

Surrey,BC

Summary

Expert Food Packer with background arranging and packing food for distribution. Highly skilled at inspecting items, placing in proper packaging and loading. Focused on proper procedures to meet standards and specifications. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

nav sweets and restaurant
Surrey, BC
11.2021 - 11.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Recorded account information to open new customer accounts.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Collected and analyzed customer information to prepare product or service reports.
  • Updated account information to maintain customer records.
  • Promptly responded to inquiries and requests from prospective customers.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.

Food Packer

pita bread factory
Burnaby, BC
05.2020 - 12.2020
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Wrapped and packed perishable food in boxes based on quality and quantity.
  • Completed daily orders with expert picking and packing of shipments.
  • Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.

Education

Associate of Arts -

Lasalle College
Vancouver
06.2024

Skills

  • Food Allergies
  • Food Quality Standards
  • Food Production Management
  • Maintaining Clean Work Areas

Timeline

Customer Service Representative

nav sweets and restaurant
11.2021 - 11.2022

Food Packer

pita bread factory
05.2020 - 12.2020

Associate of Arts -

Lasalle College
Hazia Parveen