Hazem Kouki
Ottawa,ON
Summary
Organized and dependable team-player, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Prep Line Cook
Level One
03.2023 - 01.2024
- Daily operations consisted of cutting, frying, baking, several prep tasks, and clean plating for dishes to be served
- Operate under FIFO guidelines by labeling produce with proper dates and observant of inventory
- Closed the restaurant and left when everything in the kitchen, prep hall and dish pit that would be used the following day became cleaned and sanitized
- Assisted in dishwashing and food prep where tasks were required to be of precise measurements to ensure consistency and profitability
- Took on roles of running stations ensuring all dishes put out were up to standard of quality directing tasks for proper speed and efficiency.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Upheld strict sanitation standards while preparing meals, maintaining clean workspaces free of cross-contamination risks.
Shoe Sales Associate
Nordstrom
10.2022 - 03.2023
- Used POS register system during purchases and returns with efficiency in customer service.
- Consistently achieved commission quota with 6 average sales per day.
- Assisted guests with choosing different styles to fit their outfit needs or for events.
- Ran sales in Men's clothing and shoes to cover for absents and help guests who required more help across the store.
- Helped reoccurring customers according to the style within their budget.
- Assisted customers in finding related products to their purchase that would go with an outfit.
- Increased customer satisfaction by providing personalized shoe recommendations based on individual needs and preferences.
- Assisted in managing inventory levels, ensuring accurate stock counts and timely restocking of popular sizes and styles.
Computing Advisor
Best Buy
02.2022 - 10.2022
- Assist customers in choosing the best merchandise according to their needs and wants.
- Assisted in the store organization and management of merchandise to attract potential customers to the displays.
- Obtained on average 2 Membership subscriptions a month and had a peak of 40% attach rate on protection.
- Considered damage-prone shoppers opt for protections to ensure the satisfaction that they'll be covered.
- Provided customer services to shoppers who want to know more information about a product and software.
Sous Chef
The Pitt
02.2021 - 10.2022
- Ran the restaurant alone leading staff on multiple occasions while still ensuring all restaurant standards were upheld and customer satisfaction was kept at all times.
- Responsible for maintaining safe and sanitary kitchen areas, ensuring that all staff follow food safety guidelines and that equipment is maintained properly.
- Responsible for preparing ingredients for dishes, including chopping vegetables, marinating meats, and portioning ingredients.
- Worked closely with other kitchen staff to ensure that all orders are prepared correctly and efficiently.
- Assisted head chef with tracking inventory and ordering supplies as needed.
- Responsible for monitoring quality of food and ensuring that all dishes are prepared to restaurant's standards.
Student Ambassador
Algonquin College
09.2021 - 01.2022
- Made calls to potential interests in Algonquin Colleges programs to people who required help with application processes
- Demonstrated excellent listening skills and worked well in difficult and stressful situations
- Organized recruitment events remotely and in person with caution during the peak of the corona outbreak.
Youth Mentor Volunteer
Greenboro Neighbourhood Center
06.2019 - 12.2020
- Mentored 8-12 students to improve social integration and academic performance.
- Experience working with children with special needs both prior to and during volunteering.
- Volunteered with school groups to facilitate communication, collaboration, and community service in at-risk youth groups.
- Removed garbage and excess shrubbery of walking trails.
- Developed positive relationships with youth by role-modelling safe environments.
- Coordinated activity details, including scheduling field trips, visits to cultural institutions, and recreational swimming pools.
- Employed established de-escalation techniques to react immediately and calmly to resolve issues.
Education
Bachelor - Political Science
Carleton University
Ottawa, ON04.2026
High School Diploma -
Cairine Wilson Secondary School
Ottawa, ON06.2021
Skills
- Food safety knowledge
- Food Safety Standards
- Supply Management
- Leadership and Decision Making
- Delegation and Task Management
- Food Preparation
- Recipe Adaptation
- Customer Service
- Prioritization and Organization
- Problem-Solving
Hobbies and Interests
- Photography of nature and museums as well as photoshop and editing.
- Driving to different cities and enjoying a day and driving back past places where stars are visible
- Reading crime and psychologically challenging based books that engage philosophical questioning.
- Baking and cooking Mediterranean and my monthly 125$ ingredient dishes.
- Tutoring and cooking for my younger siblings.
- Working out and/or exercising daily in some way and also consistently engaging in a variety of sports at university in the open gym and others places such as parks and gyms.
- Learning piano and learning chords to make music from.
- Reading old crime, post-utopian, mythical, or horror novels
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Prep Line Cook
Level One
03.2023 - 01.2024
Shoe Sales Associate
Nordstrom
10.2022 - 03.2023
Computing Advisor
Best Buy
02.2022 - 10.2022
Student Ambassador
Algonquin College
09.2021 - 01.2022
Sous Chef
The Pitt
02.2021 - 10.2022
Youth Mentor Volunteer
Greenboro Neighbourhood Center
06.2019 - 12.2020
Bachelor - Political Science
Carleton University
High School Diploma -
Cairine Wilson Secondary School
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