Hazelynn Taino
Toronto,Canada
Summary
Customer-focused sales associate for retail environments with strong organizational and time management skills. Provides welcoming, accurate guidance through detailed product knowledge. Delivers consistent guest satisfaction through efficient service and follow-through.
Overview
1
1
Certification
3
3
years of professional experience
Work History
BGC Recreational Leader
West Scarborough Neighbourhood Community Centre
Toronto, Ontario
09.2026 - Current
- Coordinated and promoted diverse recreational programs to enhance participant engagement and enjoyment.
- Supported participants in activities while ensuring compliance with safety protocols.
- Led pre-activity briefings to prepare participants for upcoming events and activities.
- Communicated with parents, caregivers, and participants about program schedules
- Prepared supplies, equipment, and rooms for daily recreation programming
YMCA Counsellor
YMCA GTA
Toronto, Canada
09.2023 - Current
- Planned, organized, and led engaging programs and activities for children in a safe and welcoming environment.
- Provided friendly and professional customer service to YMCA members, families, and guests.
- Greeted prospective members and provided tours of the facility, answering questions about programs, services, and amenities.
- Assisted members with questions and directed them to the appropriate programs, services, or staff.
- Communicated effectively with parents, members, coworkers, and supervisors in a busy environment.
- Collaborated with team members to efficiently complete daily responsibilities, enhancing overall member experience.
- Restocked supplies and organized activity and storage areas to ensure readiness for programs and activities.
- Maintained clean, organized, and safe spaces throughout the facility.
- Demonstrated reliability and effective time management while managing multiple responsibilities in a dynamic environment.
Team Member
A&W Restaurant
Edmonton, Canada
09.2025 - 11.2025
- Executed opening and closing duties, ensuring store cleanliness and optimal stock levels.
- Managed point-of-sale transactions efficiently.
- Welcomed customers and provided information on products and promotions to enhance shopping experience.
- Gained valuable experience in a fast-paced environment by quickly learning new procedures, processes, and systems.
- Organized, labeled, and dated merchandise to minimize expirations and reduce product losses.
Classroom Assistant
Blessed Trinity Catholic School
Toronto, Canada
01.2024 - 06.2024
- Communicated clearly and confidently with students, teachers, and staff in a fast-paced environment.
- Built positive relationships by being approachable, patient, and attentive to individual needs.
- Used strong interpersonal skills to engage and motivate students during activities.
- Adapted communication style to different personalities and situations.
- Demonstrated active listening and problem-solving when addressing questions or concerns.
- Worked collaboratively with staff to organize activities and meet daily objectives.
- Developed confidence speaking to and directing groups.
- Managed multiple responsibilities while remaining organized and professional.
Education
High School Diploma -
St. Joseph Morrow Park
Toronto, ON06-2025
Skills
- Customer service
- Guest Management
- Communication skills
- Time management
- Positive demeanour
Certification
- WHIMIS, 12/01/23
- Standard First CPR-C, 11/28/23
Timeline
BGC Recreational Leader
West Scarborough Neighbourhood Community Centre
09.2026 - Current
Team Member
A&W Restaurant
09.2025 - 11.2025
Classroom Assistant
Blessed Trinity Catholic School
01.2024 - 06.2024
YMCA Counsellor
YMCA GTA
09.2023 - Current
High School Diploma -
St. Joseph Morrow Park