Hazel Mae Niangar
San Francisco
Summary
Customer-focused individual with a passion for delivering exceptional service. Committed to improving customer satisfaction and driving positive outcomes.
Overview
24
24
years of professional experience
2009
2009
years of post-secondary education
Work History
Customer Sevice Associate
Walgreens Boots Alliance
05.2017 - 03.2025
- Answered phone calls from customers promptly and courteously.
- Resolved customer inquiries in a timely manner.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Kept work area neat, clean, and well-stocked at all times.
Elderly Caregiver
Honeysuckle Comfort Home
Fairfield
09.2008 - 03.2017
- Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Communicated effectively with family members on progress of client's health condition.
- Transported clients to doctor appointments or other necessary outings.
Junior Marketing Assistant
Eddu Toy Co. Ltd.
Krathoomban
02.2001 - 04.2007
- Process customer orders and shipment.
- Responded promptly to customer inquiries regarding products or services.
- Assisted in product development of OEM items for customers.
Education
St. Anthony’s College HS Dept.
San Jose, Antique , PhilippinesBachelor of Science - Commerce
St. Anthony's College
San Jose, Antique, Philippines 06.1997 - 04.2001
Skills
- Customer service
- Order processing
References
References available upon request.
Timeline
Customer Sevice Associate
Walgreens Boots Alliance
05.2017 - 03.2025
Elderly Caregiver
Honeysuckle Comfort Home
09.2008 - 03.2017
Junior Marketing Assistant
Eddu Toy Co. Ltd.
02.2001 - 04.2007
Bachelor of Science - Commerce
St. Anthony's College
06.1997 - 04.2001
St. Anthony’s College HS Dept.