Hazel MOR
AB
Summary
Dedicated and adaptable professional with a Bachelor in Commerce and extensive experience in private tutoring for primary and middle school students. Passionate about fostering a positive learning environment, particularly in math and science, and eager to contribute as a Substitute Learning Assistant. Committed to supporting student success through effective communication, mentorship, and classroom management.
Overview
13
13
years of professional experience
Work History
Volunteer
Hindu Temple
02.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Tutoring kids to improve language skills.
Customer Service Manager
Walmart Supercentre
01.2018 - 01.2022
- Responsible for the supervision of a staff of twelve to fifteen people within the customer service department
- Demonstrate outstanding problem solving and active listening skills - able to diffuse difficult customers with tact and ease
- Handled large amounts of cash efficiently
- Prepared weekly and monthly reports for my growth within the company.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
Cashier
Walmart Supercentre
01.2017 - 01.2018
- Handled large amounts of cash efficiently
- Handle cash, credit or check transactions with customers
- Scan goods and collect payments
- Ensure pricing is correct.
Cashier
Visions Electronics
01.2016 - 01.2017
- Handled large amounts of cash efficiently
- Issue change, receipts, refunds, or tickets
- Redeem stamps and coupons
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Make sales referrals, cross-sell products and introduce new ones.
Private Tutor
Private Practice
02.2012 - 08.2015
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Met with parents to discuss student progress and address concerns.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.
- Developed individualized lesson plans tailored to each student''s unique learning needs and goals.
- Monitored student performance through regular assessments, identifying strengths and areas for improvement.
Accounting and Office Assistant
Sai Sastha enterprises
01.2013 - 01.2015
- Reconcile invoices and identify discrepancies
- Create and update expense reports
- Process reimbursement forms
- Prepare bank deposits
- Enter financial transactions into internal databases
- Check spreadsheets for accuracy.
Education
Bachelor in Commerce -
Mumbai University
05.2013
High School -
S.K.Somaiya
05.2010
Skills
- Classroom Assistance
- Subject Expertise
- Adaptability
- Communication
- Student Engagement
- Problem-Solving
- Collaboration
- Open Availability
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
References
Available on Request.
Timeline
Volunteer
Hindu Temple
02.2022 - Current
Customer Service Manager
Walmart Supercentre
01.2018 - 01.2022
Cashier
Walmart Supercentre
01.2017 - 01.2018
Cashier
Visions Electronics
01.2016 - 01.2017
Accounting and Office Assistant
Sai Sastha enterprises
01.2013 - 01.2015
Private Tutor
Private Practice
02.2012 - 08.2015
Bachelor in Commerce -
Mumbai University
High School -
S.K.Somaiya
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