Hazel Lee
Toronto,ON
Summary
Experienced with crafting and serving specialty coffee beverages. Strong focus on teamwork. Utilizes customer service skills to enhance overall guest experience. Solid understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
3
3
years of professional experience
Work History
Barista
Terminal 3 Coffee Roasters
02.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Served a wide variety of drinks including espresso-based drinks, pour-overs and special drinks with focus on speed, quality and consistency.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Barista
Sofi Coffee
05.2022 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Followed exact recipes for mixing and preparing beverage and food items.
Education
Graduation Certificate - International Development
Humber Institute of Technology And Advanced Learning
Toronto, ON2023
Bachelor of Social Sciences - Criminology
City University of Hong Kong
Hong Kong2020
Skills
- Attention to detail
- Team player
- Pour-over
- Latte art
- Time management
- Cash handling
- POS system operation
Accomplishments
- Brew Your Way Pour-over Throw Down 2024 - 4th place
- SCA Sensory Skills - Intermediate
- City & Guilds International Awards in Barista Skills - Merit
Languages
English
Full Professional
Cantonese
Native or Bilingual
Mandarin
Full Professional
Japanese
Professional Working
Korean
Limited Working
Timeline
Barista
Terminal 3 Coffee Roasters
02.2023 - Current
Barista
Sofi Coffee
05.2022 - 08.2022
Graduation Certificate - International Development
Humber Institute of Technology And Advanced Learning
Bachelor of Social Sciences - Criminology
City University of Hong Kong
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