Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
Generic

Hazel Hei Tung Lam

Hong Kong,Hong Kong

Summary

Dynamic professional with a strong background in tutoring and administrative support, notably at Yip Tse & Tang. Proven ability to enhance student learning through tailored lesson plans and excel in client communication. Skilled in translation and multitasking, consistently delivering exceptional service and fostering collaborative environments.

Overview

7
7
years of professional experience

Work History

Tutor

Private
06.2018 - Current
  • Teaching and Academic Support.
  • Designed individualized lesson plans for diverse student learning styles.

Clerk

Yip Tse & Tang, Solicitors & Notaries
11.2023 - 09.2024
  • Administrative and Clerical Support
  • Document Management
  • Research and Case Preparation
  • Client and Court Interaction
  • General Office Duties

Part-time Sales

Twinkiw Cookies
09.2021 - 01.2024
  • Customer Service and Sales
  • Handling customers’ issues.
  • Store Operations

Fulltime Retail Sales

Royce Cellar
09.2022 - 04.2023
  • Issuing sales orders.
  • Handling customers’ issues.
  • Using digital channel to promote the shop. (e.g. Instagram, FaceBook)
  • Tastings and Events

Part-time Tutor

Powerful Education Centre
03.2021 - 09.2021
  • Teaching and Academic Support
  • Classroom Management
  • Communication and Reporting
  • Administrative Tasks

Translation Intern

ProLINK International Translation Service Ltd
01.2021 - 03.2021
  • Translation and Localization
  • Proofreading and Editing
  • Research and Terminology Management
  • Administrative Tasks

Education

Bachelor of Arts (Honours) - English Language And Literature

Hong Kong Shue Yan University
Hong Kong
08.2022

Skills

  • Multitasking skills
  • Interpersonal communication skills
  • Translation
  • Customer service
  • Client communication
  • Time management
  • Problem solving
  • Team collaboration
  • Administrative support
  • Research skills

Languages

Native Speaker, Highly Proficient, Very Good Command

Personal Information

  • Date of Birth: 10/05/00
  • Nationality: Hong Kong

Languages

English
Full Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native/ Bilingual

Timeline

Clerk

Yip Tse & Tang, Solicitors & Notaries
11.2023 - 09.2024

Fulltime Retail Sales

Royce Cellar
09.2022 - 04.2023

Part-time Sales

Twinkiw Cookies
09.2021 - 01.2024

Part-time Tutor

Powerful Education Centre
03.2021 - 09.2021

Translation Intern

ProLINK International Translation Service Ltd
01.2021 - 03.2021

Tutor

Private
06.2018 - Current

Bachelor of Arts (Honours) - English Language And Literature

Hong Kong Shue Yan University

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Hazel Hei Tung Lam