Hazel Dateng
Summary
Motivated Food and Beverage Server/Attendant with over 11 years of experience providing customer service in various restaurants. Dedicated to attracting and increasing sales by providing customers a good service and giving the extra mile. A high-energy individual, with the ability to multitask and work well under pressure.
Overview
16
16
years of professional experience
Work History
Sales Associate
7-eleven
Century Crossing Spruce Grove
01.2023 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels using point-of-sale systems for accurate stock representation.
- Trained new associates on sales techniques and customer service best practices.
- Developed promotional displays to increase product visibility and drive sales.
Food and Beverage Attendant
Chopped Leaf
Spruce Grove, Canada
10.2019 - 09.2020
- Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages.
- Recorded food and drink orders and worked to meet customers' requests.
- Present bills to patrons and accept payment.
- Prepare and serve food to customers.
Food and Beverage Server
Tutti Fruity
Spruce Grove, Canada
05.2018 - 09.2018
- Preparing restaurant tables with special attention to sanitation and order.
- Attending to customers upon entrance to the restaurant.
- Presenting menus, serving, and helping customers select food/beverages.
- Take and serve orders.
- Answer questions or make recommendations for complementary products.
- Collaborate with other restaurant servers and kitchen staff.
- Deal with complaints or problems with a positive attitude.
- Issue bills and accept payment.
Food and Beverage Attendant
Mucho Burrito
Spruce Grove, Canada
07.2017 - 09.2018
- Delivering exceptional Customer Service.
- Maintaining the service area.
- Delivery of food and drinks.
- Washing up and general cleaning.
- Basic food preparation and safety.
- Cash handling and register operation.
- Provision of excellent customer service.
Food and Beverage Attendant
Mary Brown
Stony Plain, Canada
04.2015 - 03.2017
- Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages.
- Operate POS terminals to input customer orders, swipe credit cards, and enter amounts receive.
- Recorded food and drink orders and worked to meet customers' requests.
- Prepare and serve food to customers.
- Demonstrate professionalism and clear communication with customers and team members.
- Promote teamwork and quality service through daily communication and coordination with other departments.
Food and Beverage Server
RK'S Restaurant
Hardisty, Canada
02.2014 - 03.2015
- Prepare tables set up.
- Greet and escort customers to their tables and present the menu and provide detailed information when asked.
- Inform customers about the day’s specials and offer menu recommendations upon request.
- Take accurate food and drink orders.
- Serve food and drinks and up-sell additional products when appropriate.
- Deliver checks and collect bill payments.
- Provide excellent customer service to guests.
Food and Beverage Server
La Pain Quotidien
Dubai, UAE
12.2009 - 10.2013
- Greeting guests and taking drink and food orders.
- Staying attentive to the needs of guests in the dining area.
- Delivering food from the kitchen to the guests.
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
- Following health code standards with regards to the handling of food.
- Deliver checks and collect bill payments.
- Provide excellent customer service to guests.
Education
Educational Assistant - undefined
East West College
Calgary01.2023
Bachelor of Hotel and Restaurant Management - undefined
University of Southern Mindanao
Kabacan04.2008
Skills
- Ability to Work in a Team - Expert
- Ability to Multitask - Expert
- Ability to Work Under Pressure - Expert
- Customer Service - Expert
- Problem Solving - Expert
- Communication - Expert
- Effective Time Management - Expert
Languages
English
Professional Working
Timeline
Sales Associate
7-eleven
01.2023 - Current
Food and Beverage Attendant
Chopped Leaf
10.2019 - 09.2020
Food and Beverage Server
Tutti Fruity
05.2018 - 09.2018
Food and Beverage Attendant
Mucho Burrito
07.2017 - 09.2018
Food and Beverage Attendant
Mary Brown
04.2015 - 03.2017
Food and Beverage Server
RK'S Restaurant
02.2014 - 03.2015
Food and Beverage Server
La Pain Quotidien
12.2009 - 10.2013
Educational Assistant - undefined
East West College
Bachelor of Hotel and Restaurant Management - undefined
University of Southern Mindanao