HAZEL COFFEY

My duties included maintaining & upholding detailed patient and medical records and the administration of documenting thus medical documents. I worked directly with insurance companies to process a claim, overseeing transactions and negotiations, Alongside this I managed office communications via phone or email dealing first hand with client relations, ensuring satisfaction and quality correspondence.

A customer facing roll in my family business, I have been working part time here since I was 14 and it has given me great interpersonal skills to succeed I have dipped my toe in nearly every aspect of the business from waitressing, staffing, cash management, barista training courses and event catering, With my new found marketing knowledge from my internship, I have now taken ownership of the marketing, running the social media accounts, I also recently carried out a digital audit and created a content calendar for the year ahead.

• My duties/responsibilities included but were not limited to: Delicatessen Manager - Responsible for the deli display and ensuring it was presentable, serving customers all of the shops take away offerings
• Managing the till where customers fixed up their bills and ordered more take away items
• Overseeing rota plans - ensuring the correct staff were on and that the staff that worked well together were scheduled at the correct time
• Cash management - emptying the tills throughout to ensure no excess cash was on display, lodging the money each day and ensuring the correct coin and cash was ordered for the tills float
• Closing off of the tills at night - running off a till report and making sure the cash was balanced
• Stock taking - making sure the shop is well stocked at the end of each day and noting any items that we are low on and must reorder
• Waitressing - taking orders and clearing tables

This was a work placement as part of my college marketing degree, I came away from this internship an experienced and results-driven Digital Marketing novice ready to join any marketing team! As a Marketing Intern at Rural Wi-Fi, I was responsible for the overall company's social media presence and came away with a solid grounding in how to set up, implement and manage a company's digital marketing strategy and social media plan

• Key tasks I carried out include: Rural Wi-Fi Social Media Audit, Social Media Competitor Audit, Content Calendar and Key Dates, Social Media Management, Canva Content Creation, Buffer Content Scheduling

• This summer I wanted to gain some life experience and undertook a J1 in San Diego
• Here I was a kitchen Sous Chef for a summer part time role
• It was a fantastic experience and a life lesson

• This was a work placement as part of my school education in a local pharmacy
• Stock taking
• Attentive to customers' needs
• Cash management

• This was a work placement as part of my school education in a local children's clothing store
• Stock taking
• Attentive to customers' needs
• Cash management