Summary
Overview
Work History
Education
Skills
Timeline
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Hazel Claro

Fremont

Summary

Developed skills in fast-paced retail environment, focusing on visual merchandising and inventory management. Utilizes strategic thinking and organizational abilities to enhance product presentation and customer engagement. Seeking to transition into new field, leveraging these transferable skills to drive success in different professional setting.

Overview

19
19
years of professional experience

Work History

Apparel Team Lead

Sears
06.2001 - 03.2020
  • Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
  • Assisted in the hiring process for new team members by conducting interviews and evaluating candidate qualifications.
  • Conducted regular performance evaluations for team members to identify areas of improvement and establish clear goals for advancement.
  • Managed store cleanliness standards during opening or closing shifts, ensuring a welcoming environment for customers at all times.
  • Managed efficient cash register operations
  • Assisted in implementation and maintenance of planograms.
  • Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Achieved high levels of customer satisfaction by addressing concerns empathetically while offering solutions tailored towards individual needs.


Education

High School Diploma -

W.C. Overfelt High School
San Jose, CA

Skills

  • Customer service
  • POS system proficiency
  • Staff training and development
  • Markdown procedures
  • Scheduling coordination
  • Plan-o-gram implementation
  • Conflict resolution
  • Pricing and signage updates
  • Inventory audits
  • Merchandising expertise
  • Online order picking
  • Stocking and replenishing

Timeline

Apparel Team Lead

Sears
06.2001 - 03.2020

High School Diploma -

W.C. Overfelt High School

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Hazel Claro