Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Hi, I’m

HAZEEB HISHAM

Markham,ON

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

4
years of professional experience

Work History

Earnest Gems (Pvt) Ltd.

Sales Coordinator
04.2021 - 11.2023

Job overview

  • Successfully Orchestrated International Gem Shows such as Facets and Tucson, significantly boosting company visibility and sales revenue
  • Recording and specifying the number of Sales brought into the company
  • Implemented Strategic Planning that led to the establishment of new offices and mining centres, expanding the company's global footprint
  • Dealing with the Foreign Clients and hosting important business meetings (Virtually and Physically).
  • Successfully drove new product lines to increase annual profits by 75%.

Kubra Jewellers

Sales & Marketing Intern
01.2020 - 01.2021

Job overview

    • Keeping a detailed track in comparison to the fluctuations in the number of sales of the company and recording it in the spreadsheet
    • Devised and executed innovative marketing strategies across various social media platforms, resulting in a measurable increase in international and local client's engagement and sales
    • Writing and editing Contents in the social media platforms, promoting emails, and other marketing assurances
    • Participated in Sales and Marketing brainstorming sessions
    • Preparing the sales invoice and passing down to the client, once after they purchase the product.

Education

Cardiff Metropolitan University
Wales, UK

Bachelors of Science in Business Management
07.2022

University Overview

Grade: Second-Class Upper Division

ICBT Campus, Colombo
Bambalapitiya

HND (Higher National Diploma in Business Management)
12.2020

University Overview

Grade: Second-Class Lower Division

Skills

  • Problem Solving & Time Management
  • Multi-Tasking
  • Great Team Player
  • Knowledge in MS Office Pack
  • Basic Knowledge in IBM SPSS
  • Worked in Agile Environment
  • Sales Support & Customer service relations
  • Quick learner
  • Strong enthusiasm
  • Goals and performance
  • Customer Communication
  • Exceptional leader

References

  • Lecturer Anuradha Yapa, Dean Academic Affairs, ICBT Campus, No.317 A, Galle Road, Colombo, 04, +94774302892, anuruddha@icbtcampus.edu.lk
  • Dimuthu Lakmal, Faculty of Business, ICBT Campus, +94773403168, dimuthu@icbtcampus.edu.lk
  • Imad Rauf, Managing Director, Kubra Jewellers, Galle Road, Colombo 4, Sri Lanka, 011 258 4264
  • Althaf Suhar, Managing Director, Earnest Gems (Pvt) Ltd., Chinafort, Beruwala, Sri Lanka, +94771687647, althafsuhar@gmail.com

Languages

English
Native or Bilingual
Tamil
Full Professional

Timeline

Sales Coordinator

Earnest Gems (Pvt) Ltd.
04.2021 - 11.2023

Sales & Marketing Intern

Kubra Jewellers
01.2020 - 01.2021

Cardiff Metropolitan University

Bachelors of Science in Business Management

ICBT Campus, Colombo

HND (Higher National Diploma in Business Management)
HAZEEB HISHAM