Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Hayoon Kim

Santa Monica

Summary

Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.

Overview

2
2
years of professional experience

Work History

Server

Hoshi Sushi Restaurant
01.2025 - 06.2025
  • Provided excellent customer service, ensuring prompt and accurate order delivery.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in training new staff on menu offerings and service protocols.
  • Collaborated with kitchen team to ensure timely preparation and presentation of meals.

CASHIER

Overflo
09.2023 - 04.2024
  • Provided excellent customer service by taking orders, addressing inquiries, and ensuring customer satisfaction.
  • Prepared a variety of products, including ice cream, beverages, and simple snacks, adhering to quality standards.
  • Managed store operations by organizing inventory, restocking supplies, and maintaining cleanliness.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Built and maintained positive working relationships with co-workers.

Education

High School Diploma -

Fairmont Preparatory Academy
05-2025

Associate of Science - Cognitive Psychology

Santa Monica College
Santa Monica, CA
06-2027

Skills

  • Customer service
  • Cleaning and sanitizing
  • Customer service excellence
  • Patience and empathy

LANGUAGES

Korean - Native
English - Fluent

Timeline

Server

Hoshi Sushi Restaurant
01.2025 - 06.2025

CASHIER

Overflo
09.2023 - 04.2024

High School Diploma -

Fairmont Preparatory Academy

Associate of Science - Cognitive Psychology

Santa Monica College
Hayoon Kim