Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Haylie Polnik

Boissevain

Summary

Dedicated candidate ready to employ solid customer service skills in banking industry. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable and committed to providing personalized and efficient service to customers. Enthusiastic candidate with experience in customer service and cash handling in a grocery store setting.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lifeguard and Swimming Instructor

Aqua Essence
10.2023 - Current
  • Plan classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Teach daily swim instruction to students varying in ages and skill levels.
  • Communicate clearly and positively with parents to ensure expectations are met and exceeded.
  • Adapt teaching techniques to different learning styles.
  • Collaborate with swim team coaches to develop successful training plans.
  • Learn and maintain proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitor safety of guests in and around swimming pool.
  • Maintain order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.

Grocery Team Member

Boundary Co-op
11.2019 - 08.2023
  • Operated cash register to accurately process and record customer payments.
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.

Lifeguard Instructor

Lake Metigoshe Swim Lesson Program
07.2021 - 07.2023
  • Organized and taught swimming lessons to children age 3 to 16 years.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Implemented proper safety protocols and emergency response plans.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Adapted teaching techniques to different learning styles.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.

Babysitter

Various Families
07.2016 - 12.2019


  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Established and maintained safe play environment for children.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Planned fun outings and educational activities to keep children entertained.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

Education

Diploma - Business Administration

Red River Polytechnic
Winnipeg, MB
05.2025

High School Diploma -

Boissevain School
Boissevain, MB
06.2023

Skills

  • Public Relations
  • Attention to Detail
  • Strong Work Ethic
  • Training and Development Skills
  • Team Contribution
  • Willingness to Learn
  • Professionalism and Courtesy
  • Financial Transactions
  • Organizational Skills
  • Customer Service Excellence
  • Cash Handling Expertise
  • Adaptability and Flexibility

Certification

  • Certified National Lifeguard Award, Lifesaving Society- April 2022
  • Certified Swim for Life Instructor, Lifesaving Society- December, 2022
  • Certified First Aid/CPR, Canadian Red Cross - recertified April, 2023

References

Mrs. Alaina Adams, Teacher

Boissevain School

1-204-534-7309


Dawson Hole, Food Store Manager

Boundary Co-op Food Store

1-204-305-9900


Mrs. Shelley Hole, Grocery Manager

Boundary Co-op Food Store

1-204-534-6832

Timeline

Lifeguard and Swimming Instructor

Aqua Essence
10.2023 - Current

Lifeguard Instructor

Lake Metigoshe Swim Lesson Program
07.2021 - 07.2023

Grocery Team Member

Boundary Co-op
11.2019 - 08.2023

Babysitter

Various Families
07.2016 - 12.2019

Diploma - Business Administration

Red River Polytechnic

High School Diploma -

Boissevain School

Similar Profiles

CREATE PROFILE
Haylie Polnik