Hayley C. Du Plessis
Barrhead,AB
Summary
Dynamic, versatile professional healthcare worker, with practice managements expertise excelling in medical billing and insurance claims management. Expertly implemented policies that enhanced operational efficiency while ensuring regulatory compliance. Adept at financial analysis and fostering vendor relationships, driving successful outcomes in practice management.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Surgical Practice Manager
Dr Leonel Du Plessis
Durban, Kwa Zulu Natal
08.2011 - 02.2025
- Management of medical insurance claims and reconciliation with appropriate software.
- Reviewed monthly financial statements for accuracy and completeness before submitting them for audit purposes.
- Created and implemented policies and procedures for effective practice management.
- Coordinated work activities and scheduling.
- Managed vendor relationships for supplies and services related to the practice.
Physiotherapist
Private practice
Durban, Kwa -Zulu Natal
04.2001 - 02.2025
- Worked in an acute care setting and outpatient department, collaborating with a multidisciplinary team to provide comprehensive care to patients.
- Ensured compliance with all regulatory bodies, management of billing and reconciliation of accounts to medical insurance companies and Workmen's Compensation/Injury on duty.
- Practice administrative duties.
Education
Masters of Physiotherapy - Physiotherapy
University of Kwa Zulu Natal
Durban, South Africa04-2015
Bachelor of Physiotherapy - Physiotherapy
University of Durban Westville
Durban, South Africa12-1998
Some College (No Degree) - Strategic Business Management
University of Cape Town
Cape Town , South AfricaSkills
- Medical billing expertise
- Insurance claims management
- Financial analysis
- Policy implementation
- Vendor management
- Regulatory compliance
Affiliations
- Enjoys cooking and spending time with family
Languages
English
Native/ Bilingual
Afrikaans
Professional
Zulu
Elementary
Certification
- Registered Physiotherapist in the United Kingdom: PH129485
- Registered Physiotherapist in New Zealand: : 70-17077
- Registered Physiotherapist South Africa: PT0066133
- World Education Services, degrees accredited: 6412319
References
References available upon request.
Timeline
Surgical Practice Manager
Dr Leonel Du Plessis
08.2011 - 02.2025
Physiotherapist
Private practice
04.2001 - 02.2025
Masters of Physiotherapy - Physiotherapy
University of Kwa Zulu Natal
Bachelor of Physiotherapy - Physiotherapy
University of Durban Westville
Some College (No Degree) - Strategic Business Management
University of Cape Town
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