Hayley Thomason
Sarnia,Canada
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
By-Law Enforcement Officer
City of Sarnia
09.2024 - Current
- Maintain a professional demeanor when interacting with the public, diffusing tense situations effectively when necessary
- Demonstrate strong attention to detail when reviewing Part 1,2 and 3 tickets, ensuring all requirements were met before issuing
- Improve public awareness of bylaw regulations
Hostess
B+B
09.2023 - 03.2025
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
Manager
Fit4Less
09.2022 - 08.2024
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Accomplished multiple tasks within established timeframes
- Ensures club cleanliness practices and process expectations are being met to provide members and associates with a clean and safe environment
- Leads the onboarding, coaching, learning, development, and performance management of all direct reports to ensure a positive and safe working experience
Overnight Parking By-Law Enforcement Officer
City of Sarnia
12.2022 - 03.2023
- Patrol by car to monitor for by-law parking infractions throughout Sarnia & Brights Grove and enforcing parking regulations
By-Law Enforcement Officer
City of Sarnia
05.2022 - 09.2022
- Patrol by foot to monitor for by-law parking infractions throughout the downtown area of Sarnia
- Take field note information and complete diary on a daily basis
- Handle complaints with courteous and professionalism
Host
Fit4Less
07.2021 - 09.2022
- Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines
- Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor
- Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations
- Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions
Cook
Shokas Pizza
02.2018 - 09.2021
- Responsible for providing prompt and courteous service to customers
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Prepared meals efficiently under time constraints for timely service during peak hours
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation
File Clerk
Damar Security Systems
11.2016 - 09.2017
- Uses alphabetical and numerical systems to organize paper and electronic records
- Arranging files to process them to PDF form
- Assisted with document scanning and imaging projects to support accurate file back-up
Education
Police Foundations -
Lambton College
04.2022
Skills
- Communication
- Leadership/ Teamwork
- Critical Thinking
- Flexibility
- Attention to detail
- Problem-solving abilities
- Multitasking
Certification
- First Aid/CPR
- Smart Serve
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
By-Law Enforcement Officer
City of Sarnia
09.2024 - Current
Hostess
B+B
09.2023 - 03.2025
Overnight Parking By-Law Enforcement Officer
City of Sarnia
12.2022 - 03.2023
Manager
Fit4Less
09.2022 - 08.2024
By-Law Enforcement Officer
City of Sarnia
05.2022 - 09.2022
Host
Fit4Less
07.2021 - 09.2022
Cook
Shokas Pizza
02.2018 - 09.2021
File Clerk
Damar Security Systems
11.2016 - 09.2017
Police Foundations -
Lambton College
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