Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Strand

Santa Cruz

Summary

Organized and dependable candidate with SUDRC credentials from CADTP. I am able to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude. While scanning client files into AVATAR, I have gained knowledge of the software and how to navigate it. I am currently seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am empathic, client-centered, and seek to gain knowledge in social services and SUD counseling. I am collaborative and committed to addressing social issues to improve the quality of life in marginalized communities. I have experience in providing individual and group support to help clients overcome substance use disorders. I am committed to advocating for client rights and helping build positive coping skills. I am strong in leadership roles and take initiative to train new hires.

Overview

13
13
years of professional experience

Work History

Substance Use Disorder Counselor

Encompass Community Services
02.2024 - Current


  • Educated clients on community resources for empowerment.
  • Enhanced client satisfaction through effective communication and empathy.
  • Guided clients in problem-solving and coping strategies.
  • Contributed to a supportive work environment by sharing knowledge.
  • Used motivational interviewing for positive client outcomes.
  • Built trust through empathetic listening and validation.
  • Stayed current with best practices through professional development.
  • Collaborated with professionals for coordinated client care.
  • Advocated for clients in crisis situations.
  • Facilitated group sessions for client growth.
  • Raised mental health awareness through community education.
  • Adapted counseling approaches to individual client needs.
  • Supported clients in a safe environment.
  • Provided group counseling to foster client development.
  • Educated clients on substance abuse risks and prevention.

Intern II, Substance Use Disorder Counselor

Janus Of Santa Cruz
06.2023 - Current
  • Applied counseling theory, practice and procedures by supporting counselors and staff in chemical dependency recovery practice.
  • Established relationships with coworkers, community outreach organizations, clinical service providers and law enforcement personnel to facilitate services.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Behavioral Health Technician for Adolescents

The Camp
05.2023 - 06.2023
  • Completed documentation for every incident and forwarded it to the correct personnel for review.
  • Performed client intake procedures according to internal standards for new admissions.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.

Transitional Job

Homeless Garden Project
04.2022 - 04.2023
  • Basic Farming Skills
  • Specialized in development of the greenhouse
  • Developed and maintained relationships with community organizations and agencies.
  • Knowledge of Greenhouse: Sew and Propagate
  • Organic Farming
  • Take on Leadership roles: train other future trainees
  • Work as a cashier, labeler, and organizer at the Homeless Garden Project Store in Downtown Pacific Ave, Santa Cruz
  • Helped individuals with SUDs find support

Back Server/Busser

The Firehouse Restaurant
12.2017 - 07.2019
  • Assisted all servers in a fine dining establishment.
  • Maintained line of sight control by circulation through work areas throughout the shift.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.


Kennel Assistant

Twain Harte Veterinary Clinic
12.2015 - 08.2017
  • Completed animal intakes to board animals, labeling all home items and toys properly.
  • Administered care for animals and reported signs of illness, disease, and injury to veterinarians.
  • Administered daily medications

Hayley's Cleaning Service

CEO
12.2011 - 06.2014
  • Maintain strong work relationship with clients with mutual respect and trust
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.


Kennel Staff Assistant

VCA Hospitals
10.2011 - 05.2012
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.

Education

Associate of Science - Human Services

Cabrillo College
Aptos, CA
12.2024

Bachelor of Arts - Theatre

San Jose State University
San Jose, CA
06.2008

Skills

  • Residential Treatment
  • Mental Health Counseling
  • Best Practices and Standards
  • Individual and Group Counseling
  • Group Facilitation
  • Addiction Counseling
  • Treatment Plan Development
  • Coping Methods
  • Substance Use Disorder Support
  • Breathing Techniques
  • Cognitive Behavioral Therapy
  • Group Sessions

Timeline

Substance Use Disorder Counselor

Encompass Community Services
02.2024 - Current

Intern II, Substance Use Disorder Counselor

Janus Of Santa Cruz
06.2023 - Current

Behavioral Health Technician for Adolescents

The Camp
05.2023 - 06.2023

Transitional Job

Homeless Garden Project
04.2022 - 04.2023

Back Server/Busser

The Firehouse Restaurant
12.2017 - 07.2019

Kennel Assistant

Twain Harte Veterinary Clinic
12.2015 - 08.2017

Hayley's Cleaning Service

CEO
12.2011 - 06.2014

Kennel Staff Assistant

VCA Hospitals
10.2011 - 05.2012

Associate of Science - Human Services

Cabrillo College

Bachelor of Arts - Theatre

San Jose State University
Hayley Strand