Hayley Strand
Santa Cruz
Summary
Organized and dependable candidate with SUDRC credentials from CADTP. I am able to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude. While scanning client files into AVATAR, I have gained knowledge of the software and how to navigate it. I am currently seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am empathic, client-centered, and seek to gain knowledge in social services and SUD counseling. I am collaborative and committed to addressing social issues to improve the quality of life in marginalized communities. I have experience in providing individual and group support to help clients overcome substance use disorders. I am committed to advocating for client rights and helping build positive coping skills. I am strong in leadership roles and take initiative to train new hires.
Overview
13
13
years of professional experience
Work History
Substance Use Disorder Counselor
Encompass Community Services
Santa Cruz, CA
02.2024 - Current
- Educated clients on community resources for empowerment.
- Enhanced client satisfaction through effective communication and empathy.
- Guided clients in problem-solving and coping strategies.
- Contributed to a supportive work environment by sharing knowledge.
- Used motivational interviewing for positive client outcomes.
- Built trust through empathetic listening and validation.
- Stayed current with best practices through professional development.
- Collaborated with professionals for coordinated client care.
- Advocated for clients in crisis situations.
- Facilitated group sessions for client growth.
- Raised mental health awareness through community education.
- Adapted counseling approaches to individual client needs.
- Supported clients in a safe environment.
- Provided group counseling to foster client development.
- Educated clients on substance abuse risks and prevention.
Intern II, Substance Use Disorder Counselor
Janus Of Santa Cruz
Santa Cruz, CA
06.2023 - Current
- Applied counseling theory, practice and procedures by supporting counselors and staff in chemical dependency recovery practice.
- Established relationships with coworkers, community outreach organizations, clinical service providers and law enforcement personnel to facilitate services.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Behavioral Health Technician for Adolescents
The Camp
Scotts Valley
05.2023 - 06.2023
- Completed documentation for every incident and forwarded it to the correct personnel for review.
- Performed client intake procedures according to internal standards for new admissions.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Transitional Job
Homeless Garden Project
Santa Cruz, CA
04.2022 - 04.2023
- Basic Farming Skills
- Specialized in development of the greenhouse
- Developed and maintained relationships with community organizations and agencies.
- Knowledge of Greenhouse: Sew and Propagate
- Organic Farming
- Take on Leadership roles: train other future trainees
- Work as a cashier, labeler, and organizer at the Homeless Garden Project Store in Downtown Pacific Ave, Santa Cruz
- Helped individuals with SUDs find support
Back Server/Busser
The Firehouse Restaurant
Sacramento, CA
12.2017 - 07.2019
- Assisted all servers in a fine dining establishment.
- Maintained line of sight control by circulation through work areas throughout the shift.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Kennel Assistant
Twain Harte Veterinary Clinic
Twain Harte, CA
12.2015 - 08.2017
- Completed animal intakes to board animals, labeling all home items and toys properly.
- Administered care for animals and reported signs of illness, disease, and injury to veterinarians.
- Administered daily medications
Hayley's Cleaning Service
CEO
Seattle, WA.
12.2011 - 06.2014
- Maintain strong work relationship with clients with mutual respect and trust
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
Kennel Staff Assistant
VCA Hospitals
Seattle, Washington
10.2011 - 05.2012
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Education
Associate of Science - Human Services
Cabrillo College
Aptos, CA12.2024
Bachelor of Arts - Theatre
San Jose State University
San Jose, CA06.2008
Skills
- Residential Treatment
- Mental Health Counseling
- Best Practices and Standards
- Individual and Group Counseling
- Group Facilitation
- Addiction Counseling
- Treatment Plan Development
- Coping Methods
- Substance Use Disorder Support
- Breathing Techniques
- Cognitive Behavioral Therapy
- Group Sessions
Timeline
Substance Use Disorder Counselor
Encompass Community Services
02.2024 - Current
Intern II, Substance Use Disorder Counselor
Janus Of Santa Cruz
06.2023 - Current
Behavioral Health Technician for Adolescents
The Camp
05.2023 - 06.2023
Transitional Job
Homeless Garden Project
04.2022 - 04.2023
Back Server/Busser
The Firehouse Restaurant
12.2017 - 07.2019
Kennel Assistant
Twain Harte Veterinary Clinic
12.2015 - 08.2017
Hayley's Cleaning Service
CEO
12.2011 - 06.2014
Kennel Staff Assistant
VCA Hospitals
10.2011 - 05.2012
Associate of Science - Human Services
Cabrillo College
Bachelor of Arts - Theatre
San Jose State University