Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Parsons

Chester,NS

Summary

Recent Dental Hygiene graduate seeking summer employment until licensing in September. Dependable, upbeat, and friendly, I am comfortable anticipating customer needs and facilitating enjoyable dining experiences for all patrons.

Overview

12
12
years of professional experience

Work History

Server

Niche/Pacifico Bar & Lounge
09.2018 - 09.2023
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Maintained a welcoming and comfortable atmosphere by overseeing cleanliness and maintenance of the lounge area.

Barista

Dilly Dally Eats
05.2016 - 09.2021
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Server

Kiwi Cafe
05.2011 - 12.2015
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Server

Darrells Restaurant
01.2013 - 06.2013
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Diploma In Dental Hygiene - Dental Hygiene

Oulton College
Moncton
06.2024

Diploma in Marketing - Business Administration

Nova Scotia Community College
Dartmouth, NS
06.2016

Skills

  • Excellent and Efficient Customer Service
  • Calm and Professional Under Pressure
  • Teamwork and Collaboration
  • Reliable and punctual

Timeline

Server

Niche/Pacifico Bar & Lounge
09.2018 - 09.2023

Barista

Dilly Dally Eats
05.2016 - 09.2021

Server

Darrells Restaurant
01.2013 - 06.2013

Server

Kiwi Cafe
05.2011 - 12.2015

Diploma In Dental Hygiene - Dental Hygiene

Oulton College

Diploma in Marketing - Business Administration

Nova Scotia Community College

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Hayley Parsons