Summary
Overview
Work History
Skills
Timeline
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Hayley Middleton

Pemberton,BC

Summary

Results-oriented professional with a proven track record in supporting and driving leadership initiatives. Demonstrated ability to handle confidential information and effectively manage executive schedules. Committed to fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills. Adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on achieving results through team collaboration, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

17
17
years of professional experience

Work History

Executive Assistant – Hybrid Remote

Roe Environmental
05.2024 - Current
  • Providing administrative support with scheduling and calendar management for team of 10 Executives
  • Managing complex fast paced scheduling for a team of 15 environmental technicians
  • Developing agendas, meeting minutes and presentations for executive and staff meetings
  • Inventory ordering and management
  • Supporting health and safety officer with improving and implementing safety policies and procedures
  • Organizing and submitting expenses
  • Organizing team building events, and staff functions and entertainment
  • Website updates and management
  • Coordinating travel plans for staff members
  • Handled confidential and sensitive information with discretion and tact.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.

Executive Director, (Remote)

HypnoFertility International and Eastburn Hypnotherapy Center
11.2021 - Current
  • Managing all client calls and emails for multiple email accounts and responding to all client inquiries
  • Calendar administration for 2 executives, and ensuring all clients are prepared for their sessions
  • Online marketing managing social media content, graphics and engagement including creating reels
  • Online marketing creating and managing Facebook advertisements
  • Website management
  • Invoicing and processing all payments
  • Creating new online courses for clients and students on Kajabi
  • Handled confidential and sensitive information with discretion and tact.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.

Executive Assistant

Coast Mountain Accounting
02.2024 - 05.2024
  • Supporting Accounting team during the 2024 tax season
  • Providing administrative support with managing the Executives inbox, and calendar
  • Creating and sending out proposals for clients
  • Onboarding clients and uploading documents for their tax returns
  • Supporting bookkeeping team with tracking expenses and supporting with client onboarding

Owner and Executive

Eco Mist Cleaning Services Ltd
12.2012 - 10.2021
  • Responsible for all administrative and operational business functions
  • Recruitment and maintaining staffing levels
  • Weekly Scheduling
  • Daily Scheduling of team members
  • Quality control to ensure high standards of cleanliness
  • Marketing and submitting proposals to source new business contracts
  • Website and Social Media management
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Executive Housekeeper

Aava Whistler Hotel
01.2012 - 12.2012
  • Directing the entire Housekeeping Department of 60 employees
  • Recruitment and maintaining staffing levels
  • Weekly Scheduling
  • Daily scheduling
  • Assigning rotating tasks and deep cleans
  • Working within a budget
  • Room inspections and quality control
  • Reporting deficiencies to the maintenance department
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.

Assistant Director of Housekeeping

Hilton Whistler Resort and Spa
09.2009 - 01.2012
  • Directing the entire Housekeeping Department of 100 employees
  • Daily Scheduling
  • Weekly Scheduling
  • Daily opening and closing the department
  • Directing the laundry department
  • Assigning rotating tasks and deep cleans
  • Room Inspections and quality control
  • Reporting deficiencies to the maintenance department

Housekeeping Supervisor

Four Seasons Whistler Resort and Spa
10.2007 - 09.2009
  • Daily Scheduling
  • Room Inspections and Quality Control

Skills

  • Strategic Executive Coordination
  • Virtual Collaboration Experience
  • Client Relationship Management
  • Service-Oriented
  • Administrative support

Timeline

Executive Assistant – Hybrid Remote

Roe Environmental
05.2024 - Current

Executive Assistant

Coast Mountain Accounting
02.2024 - 05.2024

Executive Director, (Remote)

HypnoFertility International and Eastburn Hypnotherapy Center
11.2021 - Current

Owner and Executive

Eco Mist Cleaning Services Ltd
12.2012 - 10.2021

Executive Housekeeper

Aava Whistler Hotel
01.2012 - 12.2012

Assistant Director of Housekeeping

Hilton Whistler Resort and Spa
09.2009 - 01.2012

Housekeeping Supervisor

Four Seasons Whistler Resort and Spa
10.2007 - 09.2009

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Hayley Middleton