Hayley Kolosky

• Operated golf cart to serve customers on golf course.
• Organized tee times, golf cart rentals, and memberships for golf club.
• Collected payment for food and drinks served using cash register and credit card machine to cash out customers, balanced cash receipts and maintained accurate cash drawer.
• Answered customers' questions, recommended items, and recorded order information.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests while ensuring compliance with health and safety regulations.
• Greeted new customers, discussed specials, and took drink orders.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.

• Accurately operated cash register and Point of Sale (POS)machine to process customer cash and/or debit payments.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Collaborated with team members to complete orders.
• Ensured accurate order fulfillment with diligent attention to details while assembling orders.
• Completed milkshakes and ice cream desserts for customers.
• Trained new team members on procedures, customer service, and sales techniques.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.

WORK EXPERIENCE continued......

• Stocked parts inventory and distributed parts to purchasers via mail and courier services.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Handled cash transactions and maintained sales and payments records accurately.
• Responded to inquiries from callers seeking information.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Routed incoming mail and messages to relevant personnel without delay.
• Answered central telephone system and directed calls accordingly.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Restocked supplies and submitted purchase orders to maintain stock levels.