Hayley Johns
Parry Sound,ON
Summary
Compassionate and dedicated professional with a strong commitment to creating safe, inclusive environments. Skilled in communication and problem-solving, with a proven ability to collaborate effectively across diverse teams. Possess strong interpersonal skills that support positive change, foster engagement, and drive continuous improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Early Intervention Psychosis Case Manager
Canadian Mental Heath Association
Parry Sound, Ontario
07.2025 - Current
- Monitored client progress and adjusted care plans as needed.
- Provided case management services including intake, assessment, crisis intervention, advocacy and referrals.
- Monitored client progress through regular follow-up contacts.
Server
Henry’s Harbour
Parry Sound, Canada
04.2024 - Current
- Strong multitasking skills by managing multiple tables without compromising service quality
- Collaborated with the team during peak hours to ensure efficient workflow
Field Placement Student
Canadian Mental Health association
Parry Sound, ON
01.2025 - 04.2025
- Maintained accurate records of client interactions and progress.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Participated in multidisciplinary team meetings to discuss patient care and progress.
Server
Parry Sound Golf and Country Club
Parry Sound, Canada
04.2021 - 10.2023
- Handled cash transactions accurately, contributing to balanced daily financial reports
- Developed strong rapport with regular customers with good hospitality
Education
Bachelor of Arts - Indigenous Social Work
Laurentian University
Greater Sudbury05-2028
Social Service Worker -
Northern College OF APPLIED Arts And Technology
Timmins Halibury, ON04.2025
PROTECTION SECURITY AND INVESTIGATION -
GEORGIAN COLLEGE
Orillia, ON01.2023
Skills
- Case management
- Team collaboration
- Effective communication
- Record Keeping
- Active listening
Certification
- Understanding stigma certificate, 2024
- First Aid and CPR, 2022
- The Ontario Human Rights Commission Certificate, 2024
- Living works TASC steps to recognize suicide certificate, 2022
- Muskoka Sexual Assault Services, 2024
- Situation Table Training, 2024
- Smart Serve Certified, 2020
- Assist Training, 2025
- Naloxone training, 2025
Volunteer Experience
Parry Sound and Muskoka Sexual Assault Services, Bracebridge, ON
Accomplishments
- Honors at Georgian College with recognition of being on the deans list
- Honors at Northern College
References
References available upon request.
Timeline
Early Intervention Psychosis Case Manager
Canadian Mental Heath Association
07.2025 - Current
Field Placement Student
Canadian Mental Health association
01.2025 - 04.2025
Server
Henry’s Harbour
04.2024 - Current
Server
Parry Sound Golf and Country Club
04.2021 - 10.2023
Bachelor of Arts - Indigenous Social Work
Laurentian University
Social Service Worker -
Northern College OF APPLIED Arts And Technology
PROTECTION SECURITY AND INVESTIGATION -
GEORGIAN COLLEGE
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