Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley Goddard

Innisfil,ON

Summary

Dedicated non-profit fundraising professional offering over 7 years of experience. Seeking a full-time position within a positive work environment with room for future career growth. Currently the Philanthropy Coordinator at the Children’s Hospital of Eastern Ontario (CHEO) Foundation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

10
10
years of professional experience

Work History

PHILANTHROPY COORDINATOR

CHEO FOUNDATION
04.2021 - Current
  • Assist the VP of Philanthropy in the implementation of a centralized project management system to support stakeholder relations activities, including monthly pledge reminders, manage designated gift processes to capture the monitoring and reporting of designated gifts, cost centres and the fulfilment of gift agreements
  • Manage and track donor impact reports by supporting the design, content customization and delivery of proposals, donor communications and impact reports
  • Customize and draft various documents such as thank you letters, funding proposals, impact reports and gift agreements
  • Enter call reports and all required actions associated into Raiser’s Edge
  • Provide data and financial reports including monthly revenue and donor pipeline updates from Raiser’s Edge
  • Assist major gift fundraisers and collaborate with the Stewardship Coordinator on requests of key stakeholders for donor recognition and stewardship activities
  • Create briefing notes, project timelines, planning meetings, calendar requests and more as needed
  • Manage the hospital’s funding requirements list in collaboration with the Foundation Liaison
  • Maintain complete confidentiality of all donor information and CHEO Foundation material
  • Provide support to the Finance team and assist in administering and managing the full cycle of donations from gift confirmation to transfer, ensuring donor restrictions are understood and honoured
  • On occasion you will conduct donor/prospect research to help prioritize donor activity and/or work with the CHEO Foundation’s Prospect Researcher on donor research requests.

COORDINATOR

MONTHLY GIVING | OTTAWA HUMANE SOCIETY
04.2017 - 04.2021
  • Ensure the accuracy of the database and donation processing for all monthly donations
  • Prepare acknowledgements, receipts and consolidated receipts for monthly donations
  • Develop and maintain relationships with monthly donors and prospects
  • Assist in the development of monthly donor plans and policies
  • Develop queries, metrics and tracking to measure program effectiveness
  • Support donor recognition and stewardship plans and activities
  • Develop written and other materials to support the monthly donor program
  • Supervise and coordinate volunteers and contractors

ATTENDANT

DIRECT RESPONSE | OTTAWA HUMANE SOCIETY
11.2016 - 04.2017
  • Respond to calls regarding donations, tax receipts, and monthly giving
  • Update and maintain donor information using the Raiser’s Edge program
  • Receive, sort and organize incoming mail daily
  • Process cheques, credit card, and cash batches in Raiser’s Edge
  • Issue and mailing of tax receipts to donors
  • Participate in various donor and volunteer stewardship tasks
  • Direct administration volunteers for daily duties

Customer Service Representativer

OUTREACH PROGRAMS | OTTAWA HUMANE SOCIETY
11.2013 - 11.2016
  • Host and facilitate events for children, youth, adults and other professionals
  • Deliver educational presentations for various community groups
  • Conduct educational tours of the Ottawa Humane Society
  • Assist with OHS programming, scheduling and evaluation
  • Provide direction and training to new staff, as well as volunteers
  • Participate in public relations and promotional activities

COORDINATOR

EVENTS | OTTAWA HUMANE SOCIETY
09.2016 - 10.2016
  • Coordinated the OHS Warm Hearts Raffle, Sens Fan Fest and the Ottawa Senators Pet Adoption Nightevent
  • Assisted in the continuation of planning and execution of event planning already in progress
  • Marketing duties, including communicating with third-party organizations regarding outside marketing
  • Create social media content for upcoming events
  • Writing of content for Fall Newsletter, as well as Warm Hearts Raffle landing page
  • Responsible for the scheduling and supervision of volunteers

Education

BA - Psychology

Carleton University
Ottawa, ON
2016

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St. Peter’s Secondary School
2012

Skills

  • 7 years’ experience in donor stewardship and donor relations
  • Extremely organized and able to balance multiple projects at one time
  • Proficient experience with Windows, Excel, Microsoft Word, Outlook and Power Point
  • 3 years’ experience working with and training volunteers
  • Ability to work well within a team
  • Possess ability to work well within a high paced environment
  • Experienced in use of databases, including Raiser’s Edge and plugins such as Omatic software
  • Some experience with giving platforms such as Donorbox, Raisin, and Chimpnet

Timeline

PHILANTHROPY COORDINATOR

CHEO FOUNDATION
04.2021 - Current

COORDINATOR

MONTHLY GIVING | OTTAWA HUMANE SOCIETY
04.2017 - 04.2021

ATTENDANT

DIRECT RESPONSE | OTTAWA HUMANE SOCIETY
11.2016 - 04.2017

COORDINATOR

EVENTS | OTTAWA HUMANE SOCIETY
09.2016 - 10.2016

Customer Service Representativer

OUTREACH PROGRAMS | OTTAWA HUMANE SOCIETY
11.2013 - 11.2016

BA - Psychology

Carleton University

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St. Peter’s Secondary School

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Hayley Goddard