HAYLEY FISHER
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Swim Instructor
British Swim School
10.2023 - Current
- Aims to master new technologies and support team goals.
- Enhances swim skills, helping students meet performance milestones.
- Collaborates with team to improve training methods and boost student engagement.
Swim Instructor
Davina Swim House
06.2023 - 10.2023
- Inspiring swimmers to reach potential with innovative training methods.
- Boosted performance through tailored strategies.
- Revolutionized swim instruction using efficiency-driven techniques.
Spa Therapist/Assistant Manager
GBS, The Blue Mountains
09.2022 - 05.2023
- Generated reports and documents for office manager.
- Worked with beauty professionals to create a calming spa atmosphere.
- Designed a spa menu featuring diverse treatments and services.
Spa Therapist
IWA Spa, The Blue Mountains
02.2022 - 09.2022
- Acquired extensive knowledge of spa treatment products and recommended suitable options to clients.
- Executed upselling of treatments and services, boosting spa revenue.
- Crafted customized treatment plans for clients, enhancing satisfaction levels.
- Ensured a safe, hygienic environment by complying with health and safety regulations.
Key Holder Supervisor
Arrow Head Gas Bar, North Bay
10.2020 - 11.2021
- Achieved promotion to shift supervisor within 3 months due to strong work ethic.
- Ensured workstation cleanliness and safety.
- Executed daily opening and closing tasks, including cash handling and store security.
- Oversaw sales floor and stock room organization for optimal cleanliness.
- Conducted inventory counts to verify stock accuracy and address discrepancies.
Education
High School Diploma -
St. Joseph-Scollard Hall Secondary School
06.2020
Skills
- Teamwork
- Customer Service
- Communication
- Leadership
- Adaptability and dependability
- Problem Solving
- Creativity
- First Aid
- Patience and empathy
Certification
- JAN 2022 Manicure & Pedicure
- MAR 2022 Relaxation Massage & Body Treatment
- JAN 2023 Standard First Aid - CPR-C - AED
- APR 2023 National Lifeguard
- MAY 2023 Swim Instructor
- MAY 2023 Lifesaving Instructor
- JUL 2023 Standard First Aid Instructor
Timeline
Swim Instructor
British Swim School
10.2023 - Current
Swim Instructor
Davina Swim House
06.2023 - 10.2023
Spa Therapist/Assistant Manager
GBS, The Blue Mountains
09.2022 - 05.2023
Spa Therapist
IWA Spa, The Blue Mountains
02.2022 - 09.2022
Key Holder Supervisor
Arrow Head Gas Bar, North Bay
10.2020 - 11.2021
High School Diploma -
St. Joseph-Scollard Hall Secondary School
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