Summary
Overview
Work History
Education
Skills
Timeline
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Hayley Dunsmore

Lethbridge,AB

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Detail-oriented Health Care Aide with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

13
13
years of professional experience

Work History

Server/Bartender

Original Joe's North
08.2014 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Server/Bartender

Boston Pizza
02.2011 - 07.2014
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

Certificate - Health Care Aide

Training Inc.
Lethbridge
04.2024

High School Diploma -

St. Mary's Catholic School
Taber, AB
06.2023

Skills

  • Patient-focused care
  • Dementia and Alzheimer's knowledge
  • Multitasking Abilities
  • Recording vital signs
  • Medical terminology knowledge
  • Condition Monitoring

Timeline

Server/Bartender

Original Joe's North
08.2014 - Current

Server/Bartender

Boston Pizza
02.2011 - 07.2014

Certificate - Health Care Aide

Training Inc.

High School Diploma -

St. Mary's Catholic School

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Hayley Dunsmore