Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hayley Downer

Belleville,ON

Summary

Responsible student with good judgement, time management and organizational skills. Aiming to leverage my abilities to successfully help your company. Frequently praised as hardworking to my peers, I can be relied upon to help your company achieve its goals.

Overview

6
6
years of professional experience

Work History

Sales Associate

Winners & HomeSense
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Sales Associate

Harmony Jewlery Co.
04.2023 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked well in a team setting, providing support and guidance.

Tools/Hardware, Cashier, Garden Centre Associate

Canadian Tire
09.2017 - 08.2021
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Managed efficient cash register operations.
  • Provided product price information to customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

Bachelor's of Bio Resource Management - Environmental Management

University of Guelph
Guelph, ON
04.2026

High School Diploma -

St. Theresa Catholic Secondary School
Belleville, ON
06.2020

Skills

  • Creative Thinking
  • Register Opening and Closing
  • Meeting Sales Goals
  • Merchandise Display
  • Lawn and Grounds Maintenance
  • Fish Species Identification
  • GPS Data Collection
  • Vector analysis
  • Data Entry
  • ArcGIS Suite

Languages

English
Native or Bilingual

Timeline

Sales Associate

Winners & HomeSense
09.2023 - Current

Sales Associate

Harmony Jewlery Co.
04.2023 - Current

Tools/Hardware, Cashier, Garden Centre Associate

Canadian Tire
09.2017 - 08.2021

Bachelor's of Bio Resource Management - Environmental Management

University of Guelph

High School Diploma -

St. Theresa Catholic Secondary School

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Hayley Downer