Hayley Degroot
Abbotsford
Summary
Reliable and adaptable worker seeking opportunities in a dynamic environment. A quick learner with a strong work ethic, able to multitask effectively, provide excellent customer service, and handle responsibilities with a positive attitude. Looking to contribute my experience while continuing to learn and grow.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Floor Manager
S&L Kitchen & Bar
Abbotsford
11.2024 - 12.2025
- Oversees daily floor operations and staff.
- Handles guest issues, reservations, and service flow.
Floor manager
Townhall Abbotsford
Abbotsford
09.2021 - 10.2024
- Managed daily store operations including opening/closing and cash handling.
- Monitored inventory levels and placing FOH orders.
- Developed strategies to increase sales and profitability.
- Built supplier relationships for better pricing.
- Maintained service standards and staff compliance.
- Recruited and trained new employees.
Forklift Operator
NRI Distributions
Surrey
03.2021 - 09.2021
- Loaded and unloaded goods using forklifts.
- Performed maintenance checks for safe operation.
- Moved materials between docks, storage, and delivery vehicles.
Shift Leader
Lou's Grill
Surrey
11.2018 - 09.2019
- Provided excellent customer service.
- Trained staff on job duties and safety procedures.
- Monitored employee performance.
- Resolved customer complaints quickly and professionally.
Education
GW Graham
Chilliwack, BCSkills
- Customer Service Management
- Promotional Planning
- Supply Ordering
- Personnel Development
- Reliable & Positive Attitude
- Cash Handling
Certification
Emergency Medical Responder (EMR), 09/01/25
Timeline
Floor Manager
S&L Kitchen & Bar
11.2024 - 12.2025
Floor manager
Townhall Abbotsford
09.2021 - 10.2024
Forklift Operator
NRI Distributions
03.2021 - 09.2021
Shift Leader
Lou's Grill
11.2018 - 09.2019
GW Graham