Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

Hayley Bradley

Pleasanton ,CA

Summary

Leasing professional with multifamily housing experience specializing in resident relations, lead management, leasing operations, and customer retention. Proven ability to support occupancy goals, build strong resident relationships, and contribute to property performance across management transitions. Experienced in CRM systems, leasing strategy, and cross-functional collaboration with property operations teams.

Overview

7
7
years of professional experience

Work History

Leasing Professional

Stoneridge Apartments
Pleasanton, CA
04.2024 - Current

Managed under:

  • Holland Residential LLC (April 2024 – September 2025)
  • STYL Residential (September 2025 – Present)

Key Contributions

  • Oversee leasing and sales processes while delivering exceptional touring experiences for prospective residents
  • Manage daily prospect follow-up, appointment tracking, traffic reporting, and lease activity using Knock CRM
  • Build and maintain strong relationships with prospects and current residents to support retention and resident satisfaction
  • Support occupancy goals through consistent lead management, follow-up strategy, and customer service excellence
  • Contribute to the property’s positive online reputation through resident engagement and digital platform activity
  • Collaborate with onsite teams to support operational efficiency and resident experience initiatives

Realtor

Keller Williams — DaRosa Team BKT
Fair Oaks, CA
07.2022 - 01.2023
  • Developed and executed territory plans to maintain pipeline growth and sales forecasting accuracy
  • Utilized lead generation and prospecting strategies to identify new business opportunities
  • Conducted buyer consultations and seller needs assessments to align services with client goals
  • Demonstrated strong negotiation, communication, and relationship-building skills throughout the sales process
  • Conducted hundreds of cold calls daily to meet outreach quotas, leveraging standardized company scripts to maximize pipeline growth and lead generation

Transaction Coordinator

Touchdown Properties
Remote
10.2021 - 07.2022
  • Coordinated and managed real estate transactions from contract to close
  • Prepared and organized legal documents and contracts while ensuring compliance and accuracy
  • Managed multiple broker files simultaneously while maintaining efficient transaction timelines
  • Communicated with agents, lenders, title companies, and inspection vendors to ensure seamless coordination
  • Provided transaction support and operational guidance throughout all stages of the closing process

Sales Specialist / Administrative Assistant

Microdesk
San Francisco, CA
07.2019 - 01.2022
  • Served as primary point of contact for Bluebeam product support and internal sales coordination
  • Managed internal sales requests and administrative operations to support workflow efficiency
  • Coordinated office schedules, communication routing, and company event logistics
  • Supported cross-functional communication between departments and clients
  • Maintained organized operational processes in a fast-paced professional environment

Education

Bachelor of Arts - Communications

Sonoma State University
California

Licensed Realtor -

California Association of Realtors

Skills

  • OneSite
  • Yardi
  • Anyone Home
  • Knock
  • CRM Software
  • Microsoft 365
  • Google Workspace
  • Social Media Management
  • Event Planning
  • Resident Relations
  • Lead Generation
  • Leasing Operations
  • Customer Retention

ADDITIONAL INFORMATION

References available upon request

Timeline

Leasing Professional

Stoneridge Apartments
04.2024 - Current

Realtor

Keller Williams — DaRosa Team BKT
07.2022 - 01.2023

Transaction Coordinator

Touchdown Properties
10.2021 - 07.2022

Sales Specialist / Administrative Assistant

Microdesk
07.2019 - 01.2022

Bachelor of Arts - Communications

Sonoma State University

Licensed Realtor -

California Association of Realtors
Hayley Bradley