Hayley-Anne Johnson
Halifax,NS
Summary
A proven leader and dedicated team player, I excelled at Certainly Cinnamon Catering by enhancing client relations and implementing secure data management systems. With a knack for maintaining high team productivity at Tim Hortons and ensuring safety at Eastern Traffic Services, my attention to detail and positive attitude drive results.
Overview
3
3
years of professional experience
Work History
TCP
Eastern Traffic Services
07.2023 - Current
- Stop traffic safely and efficiently
- Be aware of your surroundings
- Insuring pedestrians enter and exit a worksite safely
- Being capable of standing long periods of time
- Work well with others or in a group setting
- Being aware of any hazards on the work site
Administrative Assistant
Certainly Cinnamon Catering
10.2022 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Occasional sandwich artist helper
- Stock keeper
Supervisor
Tim Hortons
05.2021 - 09.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
Medical / Dental Buisness Admin -
Maritime Business College
Lower Sackville, NSSkills
- Team player
- Works well under pressure
- Attention to detail and surroundings
- Positive attitude
- Dedicated and determined employee
- Always arrives on time
Languages
English
Professional Working
Timeline
TCP
Eastern Traffic Services
07.2023 - Current
Administrative Assistant
Certainly Cinnamon Catering
10.2022 - 06.2023
Supervisor
Tim Hortons
05.2021 - 09.2022
Medical / Dental Buisness Admin -
Maritime Business College
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