Haylee Tercero
Ontario
Summary
Imaginative employee proudly offering several years of experience working with clients, and offering well-developed relationship-building and order-placement skills. Thrive under pressure and consistently earns high marks for work quality and speed.
Overview
2026
2026
years of professional experience
Work History
Senior Florist
Flowers Express
Ontario
03.2022 - Current
- Implemented promotions and discounts to attract more customers.
- Monitored inventory levels to ensure availability of products for customers.
- Ensured that all safety standards were met in accordance with company policies.
- Responded quickly to customer inquiries or complaints in a professional manner.
- Resolved customer complaints regarding product quality or service issues promptly.
- Provided advice and assistance to customers regarding selection of flowers and plants.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained records of purchases, sales, refunds, discounts, and other transactions.
- Directed the daily operations of a florist shop, including ordering, pricing, and merchandising.
In-Home Senior Caregiver
Volunteering
Ontario
- Provided companionship and emotional support to elderly clients in their homes.
- Ensured that all equipment was properly maintained according to manufacturer instructions.
- Promoted socialization through conversation and engaging activities.
- Accompanied seniors on errands or medical appointments.
- Maintained accurate records of services provided and reported any changes in client condition to supervisor.
Education
High School Diploma -
Ontario High School
901 W Francis St, Ontario, CA 9176205-2022
Some College (No Degree) - Aviation
DuBois Aviation
7601 Merrill Ave, Chino, CA 91710Skills
- Inventory management and ordering
- Customer Service-oriented
- Client consultations
- Creative vision
- Walk-through conduction
- Event styling proficiency
- Safety compliance
Affiliations
- Weekly flight training with a private flight school
- Regularly maintained fitness regiment
Timeline
Senior Florist
Flowers Express
03.2022 - Current
In-Home Senior Caregiver
Volunteering
High School Diploma -
Ontario High School
Some College (No Degree) - Aviation
DuBois Aviation
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