Haylee Keen
Leduc
Summary
Dynamic and customer-focused professional with a proven track record at Real Canadian Liquor Store, excelling in customer service and liquor law compliance. Skilled in relationship building and multitasking, I enhanced customer satisfaction through tailored recommendations and efficient service, contributing to a positive shopping experience.
Friendly and approachable, with strong communication skills and customer-focused mindset. Familiar with inventory management and cash handling, along with ability to assist customers in selecting products. Committed to providing excellent service and ensuring positive shopping experience.
Overview
3
3
years of professional experience
Work History
Liquor Store Clerk
Real Canadian Liquor Store
06.2024 - 09.2024
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.
- Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
Sales Associate
Canadian Tire
12.2021 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Education
Medical Office Assistant And Unit Clerk
Mcg Career College
Calgary, AB07-2025
Skills
- Customer service
- Cleanliness and organization
- Customer assistance
- Multitasking
- Liquor law compliance
- Time management
- Relationship building
Timeline
Liquor Store Clerk
Real Canadian Liquor Store
06.2024 - 09.2024
Sales Associate
Canadian Tire
12.2021 - 03.2024
Medical Office Assistant And Unit Clerk
Mcg Career College
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