Haylee Hunter
Bakersfield
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supported Living Specialist
New Vision For Independence
03.2024 - 08.2024
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
- Maintained thorough documentation of client progress, interventions, and incidents for accurate record-keeping purposes.
- Cultivated a strong network of community connections to help clients build lasting relationships outside of the supported living setting.
- Conducted regular assessments of client needs to evaluate the effectiveness of current support strategies and make necessary adjustments.
Patient Safety Attendant
Adventist Health Bakersfield
03.2023 - 10.2023
- Mentored new Patient Safety Attendants by sharing best practices and offering guidance as they acclimated to their roles.
- Promoted patient autonomy by encouraging self-care activities within safe boundaries, fostering independence.
- Maintained detailed documentation of patient interactions, ensuring accurate records for continuity of care purposes.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality regarding patient health information.
Server
Brookdale Senior Living Facility
04.2019 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Representative
The UPS Store Inc.
12.2018 - 11.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
Customer Service Cashier
Chevron
10.2017 - 12.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier
Footlocker.com Inc.
03.2015 - 11.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate - Phlebotomy
Clinical Training Institute
Bakersfield, CA05.2020
High School Diploma -
Vista West Highschool
Bakersfield, CA06.2018
Skills
- Individualized service plans
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Reliability
- Excellent Communication
- Adaptability and Flexibility
- Self Motivation
- Adaptability
- Professionalism
- Goal Setting
Certification
- CPR/AED Certification
- Califorina Driver's License
- Basic Life Support Certification (BLS)
- ServSafe Food Handler's Certification
Timeline
Supported Living Specialist
New Vision For Independence
03.2024 - 08.2024
Patient Safety Attendant
Adventist Health Bakersfield
03.2023 - 10.2023
Server
Brookdale Senior Living Facility
04.2019 - 02.2020
Customer Service Representative
The UPS Store Inc.
12.2018 - 11.2019
Customer Service Cashier
Chevron
10.2017 - 12.2018
Cashier
Footlocker.com Inc.
03.2015 - 11.2016
Certificate - Phlebotomy
Clinical Training Institute
High School Diploma -
Vista West Highschool
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