Dynamic sales associate with proven customer service and problem-solving skills at Bradley Ford. Successfully built long-term relationships, enhancing customer loyalty. Demonstrated teamwork and time management while efficiently handling complex transactions. Proficient in vehicle specifications and negotiations, ensuring customer satisfaction and repeat business.
Engage with customers to help understand their needs and preferences, while recommending suitable vehicles
Staying up to date on vehicle features, specifications and pricing
Conducting test drives and showcasing vehicle performance capabilities
Negotiating price options with customers
Building rapport with customers to foster long-term relationships
Generating leads through various methods, including phone calls, emails, and online platforms
Provide excellent customer service while also providing customer support for all kinds of inquiries and complaints through an entire network of charter schools
Created new relationships with companies that will improve the care of the charter school facilities
Systematically input invoices and tracked payments to ensure companies are paid for their time and work
Worked with all levels of staff throughout a charter school organization to ensure every issue that occurs in a facility is being taken care of with excellent care, Examples: “ provided times and dates for service, sent estimate approvals to approvers for
projects/jobs, helped assign new contracts to solve small issues.”
Learned exceptional organization skills by keeping track of Requests that come in from all facilities staff members
Carefully articulated each situation, that have a variety of issues including: HVAC, pluming, electrical, locksmith, waste management, glass, janitorial services, small product services (water/coffee and toiletries services)
Maintained quick and efficient workflow in a fast-paced work area
Handled expensive military grade and aerospace grade metal parts
and documents to check into our system daily
Skilled check in with complex work orders to ensure our company has good traceability from receiving to shipping
Gained the ability to read job cards to understand what company processes actually mean
Understand how to keep work traceable and ran properly through our facility to guarantee customers are billed correctly and work is placed in the correct lanes of our facility
Loaded and unloaded large and heavy freight up to 4000 pounds daily on a forklift
Provided amazing customer service and represented the company well every single day to have a positive thriving work environment
I gained very valuable skills and a lot of great knowledge from this position; I got the chance to understand the ins and outs of shipping and receiving from a company who does millions of dollars each months
Learned company work flow at an incredibly fast pace
Understood what task was at hand with each piece of metal I was introduced to
Worked with an induction heat treatment machine for automotive parts
Learned many new skills that included forklift operating “now certified”, using tools on steel to debur parts, furnace operating on a scheduled time, testing hardness of metal, and magnification particle training
Understood what production mainly was all about and what it took to make our process successful
Was used as shift lead to run the induction process multiple times throughout working in that position
Concrete labor working expert
Adapted quickly to a fast paced work environment and heavy work loads
Provided quality clean work in sufficient time for all customers
Formed fixture and rebarred work areas
Attention oriented and very hard working
Overall learned amazing work ethic with hard work in a trade that takes lots of skills and patience
Always reliable to work unscheduled hours to ensure quality service and company needs
Adhere to company standard operating procedures ensuring store merchandise ands cash were safely and professionally handled
Provide strong customer service, increasing customer loyalty and ensuring a high rate of repeating customers
Received and examined incoming shipments and recorded inventory
Stock, replenish and organize with accuracy and efficiency
Maintain attractive merchandise displays ensuring strategic placing of product to maximize purchases
Outstanding customer service