Haydn Hall
Seattle, WA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Server
The Fox Restaurant
Jacksonville, FL
02.2025 - 05.2026
- Delivered exceptional customer service in a high-volume low capacity setting, ensuring efficient turn over times and guest satisfaction.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
- Developed strong relationships with regular customers, fostering loyalty through personalized service and attention to detail.
- Demonstrated strong teamwork skills by assisting fellow servers in fulfilling their duties when needed, fostering a positive work environment.
Server
Coopers Hawk Winery Restaurant
Jacksonville, FL
08.2024 - 07.2025
- Delivered exceptional customer service while managing multiple tables in fast-paced environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area, creating welcoming atmosphere for guests.
- Stayed informed on current specials and wine lists to upsell to the fullest capacity.
Server
The Local
Jacksonville
08.2023 - 08.2024
- Delivered exceptional customer service, ensuring high satisfaction and repeat patronage.
- Efficiently manage multiple tables, along with large parties, optimizing workflow.
- Handle cash and card transactions with precision, maintaining financial accuracy.
- Transition through different needs regarding breakfast, lunch, and dinner.
- Mentor new team members on service protocols and customer interaction practices, fostering a culture of excellence.
- Devised creative solutions for customer concerns, turning potential issues into opportunities for enhanced loyalty and positive reviews.
Bartender & Server
El Jefe
Jacksonville
07.2022 - 04.2024
- Oversaw bar operations, ensuring high customer satisfaction and efficient service.
- Gained extensive knowledge of tequila-based drinks.
- Maintained meticulous cleanliness standards, ensuring health code compliance.
- Verified patron identification to ensure compliance with federal regulations.
- Execute server responsibilities whilst maintaining the bar.
- Facilitated events for groups of 20-40 guests to enhance guest experience and satisfaction.
Brunch Server
First Watch
Jacksonville
07.2022 - 04.2023
- Served brunch dishes efficiently, ensuring customer satisfaction and repeat business.
- Managed quick table turnover, increasing seating capacity during peak hours.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Handled customer complaints professionally, resolving issues promptly.
Store Manager/Sales Associate
Sunshine Daydream
St. Louis, MO
09.2020 - 07.2022
- Managed the efficient and profitable operation of the store.
- Trained and developed staff, resulting in improved customer satisfaction.
- Resolved customer issues promptly, enhancing store reputation and loyalty.
- Recognized for creating a positive store environment and team trust.
- Cultivated a cohesive team environment, ensuring staff remained current on product knowledge and delivering exceptional customer experiences.
Server
Ruby Tuesday
Collinsville, IL
10.2019 - 07.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Dance Instructor
Rena's Dance Unlimited
Edwardsville, IL
09.2018 - 07.2020
- Effectively design and plan curricula for all levels, ages ranging 6-17.
- Prepare progressive lesson plans which will keep students motivated on progress, whilst focusing on a positive self relationship.
- Choreograph dances throughout the season and one dance per class for final recital.
Sales Associate
Zumiez
Fairview Heights, IL
02.2018 - 10.2019
- Assisted customers with product selection, leading to increased sales and customer satisfaction.
- Managed inventory and restocked shelves, ensuring product availability and organized displays.
- Processed transactions efficiently, reducing wait times and enhancing the shopping experience.
- Collaborated with team members to achieve monthly sales targets, contributing to store profitability.
- Built rapport with customers by offering friendly and supportive customer service.
Skills
- Adaptability
- Leadership
- Exceptional customer service
- Strong work ethic
- Communication
- Guest engagement
Timeline
Server
The Fox Restaurant
02.2025 - 05.2026
Server
Coopers Hawk Winery Restaurant
08.2024 - 07.2025
Server
The Local
08.2023 - 08.2024
Bartender & Server
El Jefe
07.2022 - 04.2024
Brunch Server
First Watch
07.2022 - 04.2023
Store Manager/Sales Associate
Sunshine Daydream
09.2020 - 07.2022
Server
Ruby Tuesday
10.2019 - 07.2020
Dance Instructor
Rena's Dance Unlimited
09.2018 - 07.2020
Sales Associate
Zumiez
02.2018 - 10.2019