Hayden Wulff
San Leandro
Summary
Dedicated Operations Manager with extensive experience in logistics coordination and team leadership. Achieved high customer satisfaction through effective conflict resolution and training programs, contributing to business growth during challenging times.
Overview
7
7
years of professional experience
Work History
Manger/Driver
Fed Ex Ground (PAAS Group)
Hayward
11.2023 - Current
- Trained new drivers on company policies and safe driving practices, enhancing compliance and safety awareness.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Led team meetings and one-on-one coaching sessions, fostering a culture of continuous improvement.
Operations Manager
FunFlicks
San Leandro
04.2019 - Current
- Managed weekly operations, ensuring seamless event execution and enhancing customer satisfaction.
- Oversaw training and scheduling, coordinating inventory to support operational efficiency.
- Facilitated business growth during COVID-19 shutdowns by organizing community-focused outdoor events
- Collaborated with management team on long-term strategic planning initiatives for our growing business.
Education
High School Diploma -
Bishop O’Dowd High School
Oakland06-2020
Business Management
California State University, Chico
Chico, CASkills
- Logistics coordination
- Shift scheduling
- Time management
- Team leadership
- Conflict resolution
- Training and development
Languages
Spanish
Limited
Timeline
Manger/Driver
Fed Ex Ground (PAAS Group)
11.2023 - Current
Operations Manager
FunFlicks
04.2019 - Current
High School Diploma -
Bishop O’Dowd High School
Business Management
California State University, Chico