Hayden Servage
Prescott,ON
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
OSL Retail Services
10.2023 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
Food Supervisor
Burger King
10.2021 - 10.2023
- Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
- Improved food safety standards by implementing thorough training programs and regular inspections.
- Kept costs under control by managing portions and minimizing food waste caused by overcooking.
- Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.
Education
T.R. Leger School of Adult, Alternative And Continuing Education
Prescott09.2019
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
- Sales Strategies
- Goals and performance
- Sales Reporting
Languages
English
Professional Working
Timeline
Sales Supervisor
OSL Retail Services
10.2023 - Current
Food Supervisor
Burger King
10.2021 - 10.2023
T.R. Leger School of Adult, Alternative And Continuing Education
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