Hayden Pauley
Niagara Falls
Summary
Customer service professional with a proven track record at Party City, excelling in cash handling and fostering strong customer relationships. Recognized for reliability and exceptional communication skills, consistently enhancing customer satisfaction and encouraging repeat business. Committed to maintaining a welcoming environment and exceeding sales targets through dedicated service.
Overview
3
3
years of professional experience
Work History
Cashier
Party City
09.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Dishwasher
Burlington Golf and Country Club
02.2023 - 05.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Retail Salesperson
Sporting Life
09.2022 - 12.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Exceeded sales targets through exceptional product knowledge and strong customer communication skills
Theatre Usher
Silvercity Cineplex
08.2021 - 04.2022
- Greeted customers with smile and provided friendly, knowledgeable service.
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each showing.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
Education
Bachelor of Arts - Business Communication
Brock University
St. Catharines, None04-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Reliability and punctuality
- Written and verbal communication
Timeline
Cashier
Party City
09.2023 - 08.2024
Dishwasher
Burlington Golf and Country Club
02.2023 - 05.2023
Retail Salesperson
Sporting Life
09.2022 - 12.2022
Theatre Usher
Silvercity Cineplex
08.2021 - 04.2022
Bachelor of Arts - Business Communication
Brock University
Similar Profiles
Markelle RossMarkelle Ross
Manager at Party CityManager at Party City
Josh BullerJosh Buller
Sales Associate at Party CitySales Associate at Party City
JESSICA WILLMANJESSICA WILLMAN
Key Holder at Party CityKey Holder at Party City