Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Hayden Miles

Toronto,ON

Summary

Experienced Server, Barback and Food Runner who genuinely enjoys providing superior hospitality. Track record of working alongside some of the most talented Servers and Bartenders in the area. Looking for employment at a vibrant bar or restaurant that will provide an opportunity to learn and advance skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

Earls Kitchen + Bar
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Server

Bymark Restaurant
Toronto, ON
12.2022 - 07.2024
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Food Runner

Bymark Restaurant
Toronto
06.2014 - 12.2022
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.

Education

Advanced Diploma - Pre-Service Firefighter Education And Training

Humber College
Toronto, ON
04.2024

Graduate Certificate - Fire Services Pre-Education And Training

Humber College
Toronto, ON
04.2023

Skills

  • Safety and Sanitation Standards
  • High-Volume Environments
  • Organizing Supplies
  • Room Preparation
  • Station Preparation
  • Bar Supply Replenishment
  • Dining Room Cleanup
  • Cocktail Knowledge
  • Exceptional customer service
  • High-volume dining
  • Point of sale operation
  • Allergy awareness
  • Effective customer upselling
  • Positive and professional
  • Wine Knowledge
  • Problem-solving aptitude
  • Team member support
  • Highly reliable

Certification

  • Smart Serve Certified
  • First Aid / CPR Certified
  • Red Cross Advanced First Aid (Emergency Medical Responder and First Responder)

References

Darlien Scott

General Manager at Bymark Restaurant

416-777-1144

Darlien@bymark.ca

Chris Emmons

Head Server at Bymark Restaurant

416-254-0032

Timeline

Server

Earls Kitchen + Bar
08.2024 - Current

Server

Bymark Restaurant
12.2022 - 07.2024

Food Runner

Bymark Restaurant
06.2014 - 12.2022

Advanced Diploma - Pre-Service Firefighter Education And Training

Humber College

Graduate Certificate - Fire Services Pre-Education And Training

Humber College
Hayden Miles