Hayden Guild
Chico,CA
Summary
Experienced professional with a diverse background in risk mitigation, logistics management, inventory optimization, and leadership strategy. Proficient in financial analysis and reporting, with a strong focus on enhancing operational efficiency and driving process improvements. Seeking a new opportunity to drive organizational growth while continuously learning and evolving within a collaborative, high-performance team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Surveillance Officer
Mechoopda Indian Tribe
02.2024 - Current
- Monitor and analyze 150+ advanced video and audio surveillance feeds, using specialized software to track real-time data, identify potential security and legal threats, and proactively mitigate risk and liability to Tribal assets.
- Conduct thorough investigations to ensure compliance with regulatory gaming standards, working closely with cross-functional teams to identify and resolve violations.
Surveillance Investigator
Apex Investigative Services
12.2022 - 12.2023
- Conducted covert surveillance operations on approximately 40 potential fraud cases, mitigating risk and liability for clients. Producing detailed investigative reports while safeguarding sensitive legal information.
- Prepared and billed expense reports to clients using Microsoft Office and other software; ensuring accuracy, transparency, and adherence to client budgets.
Installation Technician
Quick Quack Car Wash
12.2017 - 03.2021
- Led interstate hydraulic system installation projects, managing a team of up to 6 technicians, coordinating logistics, travel, and onsite operations, while ensuring seamless collaboration with cross-functional teams.
- Oversaw financial operations for the hydraulic team, managing up to $40,000 in monthly expenses, generating detailed financial reports to support budgeting and cost control efforts.
Dock Worker (Seasonal)
Icicle Seafoods Inc.
07.2017 - 11.2017
- Supervised offloading and transportation of cold inventory from tender fishing vessels to the processing plant, ensuring accurate inventory tracking and adherence to production schedules.
- Operated cranes, forklifts, and other heavy equipment and hand tools to safely stage and transport inventory.
Sales Associate – Starbucks Barista
Target
09.2015 - 07.2017
- Prepared and served high-quality beverages and food, consistently delivering exceptional customer service and maintaining a positive store environment.
- Assisted with inventory management, including tracking stock levels, replenishing supplies, and preparing detailed closing reports to ensure smooth daily operations.
Sales Associate – Garden Center
Walmart
02.2013 - 09.2015
- Delivered exceptional customer service, efficiently processing cash transactions and payments while ensuring positive shopping experience.
- Monitored inventory levels, conducted regular stock audits to maintain accuracy, and analyzed sales trends to drive sales.
Infantryman
U.S. Army
07.2011 - 02.2013
- Trained a team of 3 personnel on tactical movements and weapons systems, fostering a culture of accountability and ensuring peak performance in high-stress environments.
- Operated, maintained, and safeguarded over $70,000 worth of sensitive military equipment and inventory.
Education
MBA -
Southern New Hampshire University
Hooksett, NH 12-2024
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH01-2022
Associate of Arts - Psychology
Yuba College
Marysville, CA01-2020
Skills
- Risk management
- Legal and regulatory compliance
- Finance and accounting
- Leadership and team building
- Project coordination and scheduling
- Creative problem solving
- Detailed report writing
- Quality control
- Process improvement
- Customer service and assistance
- Data visualization
- Advanced Microsoft office
Certification
- Excel for Accountants – AICPA
- Microsoft Power BI & Power Query – AICPA
- ProAdvisor Certification – QuickBooks
- Notary Public – State of California
- Substitute Teaching Certification (PRN) – Tri Counties
Timeline
Surveillance Officer
Mechoopda Indian Tribe
02.2024 - Current
Surveillance Investigator
Apex Investigative Services
12.2022 - 12.2023
Installation Technician
Quick Quack Car Wash
12.2017 - 03.2021
Dock Worker (Seasonal)
Icicle Seafoods Inc.
07.2017 - 11.2017
Sales Associate – Starbucks Barista
Target
09.2015 - 07.2017
Sales Associate – Garden Center
Walmart
02.2013 - 09.2015
Infantryman
U.S. Army
07.2011 - 02.2013
- Excel for Accountants – AICPA
- Microsoft Power BI & Power Query – AICPA
- ProAdvisor Certification – QuickBooks
- Notary Public – State of California
- Substitute Teaching Certification (PRN) – Tri Counties
MBA -
Southern New Hampshire University
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Arts - Psychology
Yuba College
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