Hayden Chan
Richmond Hill,Ontario
Summary
Highly motivated and enthusiastic student with experience as an Assistant Game Master in an escape room environment. Skilled in customer service, problem-solving, and team collaboration. Proven ability to manage high-pressure situations and ensure a fun, engaging experience for customers. Currently seeking opportunities to leverage my skills in a dynamic, growth-oriented role while continuing my education.
Overview
3
3
years of professional experience
Work History
Assistant Game Master
Trapped
Markham, ON
08.2022 - 04.2024
- Explained company policies, game rules and safety requirements.
- Kept game room and lobby clean and ready for next guests.
- Communicated clearly and on-time to share clues and direct game actions.
- Watched guests closely to maintain current understanding of gameplay.
- Educated new players on game rules, mechanics, and strategies, enabling them to fully enjoy their gaming experience.
Volunteer
Langstaff Secondary School Spanish Club
Richmond Hill, ON
10.2021 - 02.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Volunteer
Field Of Dreams Baseball Camp
Markham, ON
08.2021 - 08.2021
- Organized and led drills and games, ensuring a safe environment.
- Coached young athletes in fundamental baseball skills.
- Collaborated with staff to plan and execute special events.
Education
Bachelor of Arts - Commerce
University of Toronto
Toronto, ON04.2028
High School Diploma -
Langstaff Secondary School
Richmond Hill, ON06.2023
Skills
- Customer Service
- Problem Solving
Languages
English
Native or Bilingual
French
Full Professional
Chinese (Cantonese)
Professional Working
Timeline
Assistant Game Master
Trapped
08.2022 - 04.2024
Volunteer
Langstaff Secondary School Spanish Club
10.2021 - 02.2022
Volunteer
Field Of Dreams Baseball Camp
08.2021 - 08.2021
Bachelor of Arts - Commerce
University of Toronto
High School Diploma -
Langstaff Secondary School