Hayden Busby

• Oversee staff training, delegation, and direction.
• Conduct interviews and engage in employee acquisition.
• Assist customers with inquiries, purchases, and social media queries.
• Remain up to date with outdoor industry trends and developments.
• Engage in product and brand acquisition.
• Provide constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
• Create and contribute to marketing campaigns and promotions.
• Provide knowledgeable assistance and promote customer loyalty.
• Manage inventory, displays, and cash register operations.
• Maintain store cleanliness and professional appearance.
• Engage in same tasks & responsibilities that were taken on as an Adventure's Edge Outdoor Sales Representative.

Educate customers about product features and benefits to aid in selecting best options for each individuals' needs.

Provide first-rate service to all customers and potential customers.

Promote conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Demonstrate product features, answer questions, and persuasively overcome objections.

Retain customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

• Planned and executed courses, events, and seminars.
• Provided customer assistance, product recommendations, and demonstrations.
• Maintained inventory, organized displays, and managed cash register operations.
• Ensured store cleanliness and professional appearance.

• Managed dining room operations and coordinated staff activities.
• Handled payments, restocked supplies, and addressed customer inquiries.
• Monitored guest experience and ensured a safe environment.

• Managed customer transactions and prepared food orders.
• Maintained cleanliness and sanitation standards.
• Performed food preparation and general cleaning tasks.